Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA the top global Merchandise Agency to work for.
About the Role
We’re looking for master relationship builders who thrive on creating meaningful connections! As an Account Manager at BDA, you’ll be working with our clients who utilize our SwagUp platform, being a part of the remote team who all retain and raise revenue targets within this unit of our business. You’ll be at the forefront of expanding and strengthening relationships with top startups and corporations, helping them harness the power of branded merchandise through our industry-leading technology and service.
In this high-impact, high-volume role, you’ll act as a trusted consultant—deeply understanding your clients' needs, identifying opportunities, and delivering world-class solutions that drive their success. At BDA, we believe people buy from people, and your ability to provide unmatched customer experience will be key to growing your book of business and advancing within our sales organization.
We are on a mission to empower meaningful connections for organizations worldwide by simplifying branded merchandise management. If you are a naturally curious, humble, and driven sales professional who thrives in a fast-paced, collaborative environment, we’d love to have you on our team!
What You’ll Do
- Build strong, personal relationships with customers – Foster deep connections that go beyond transactions, leading to long-term trust, loyalty, and even personal rapport.
- Navigate enterprise accounts to expand relationships across teams – Leverage both internal and external networks to uncover new opportunities and drive strategic growth.
- Capture and expand customer swag budgets – Maximize revenue by securing existing budgets while proactively creating demand for new spending through consultative expertise.
- Uncover customer pain points through insightful questioning – Provide tailored, high-impact solutions by identifying challenges that align with SwagUp’s offerings.
- Understand and integrate internal and external technologies – Ensure seamless collaboration between systems to optimize value and efficiency for customers.
- Visit customers as needed to drive growth – Strengthen relationships, build trust, and identify new opportunities through in-person engagement.
- Effectively communicate SwagUp’s value in high-stakes meetings – Confidently present to decision-makers and buyers, driving alignment and commitment.
- Embrace resilience in the face of discomfort and rejection – Push through challenges with determination to achieve success and long-term growth.
- Collaborate with internal teams for customer success – Work cross-functionally to deliver outstanding service and create leverage for growth.
- Strive for 100% customer retention – Prioritize exceptional service and proactive problem-solving to build lasting client partnerships.
- Go above and beyond for your customers – Demonstrate unwavering dedication to solving their challenges and ensuring their success.
- Stay humble and willing to do the hard work – Embrace a hands-on approach, knowing that success in this role requires more than traditional SaaS sales strategies.
What We’re Looking For: Key Qualifications & Experience:
- Proven track record of building and expanding B2B accounts
- Experience selling swag, branded merchandise, or physical products
- Consistently ranked in the top 10% of sales performers in previous organizations
- Demonstrated success in competitive environments, such as college athletics or high-stakes sales
- Strong curiosity for business, startups, and sales strategy
- A natural sense of creativity and an eye for design
- Driven by an insatiable desire to reach full potential and exceed goals
- Proactive and resourceful in sourcing pipeline—including unconventional approaches when needed
- Experience using Salesforce with a strong commitment to data integrity
What Sets You Up for Success:
- A relentless drive to learn—deep curiosity about our clients and product offerings.
- Proven ability to ramp quickly and hit quotas—demonstrating strong performance from the start.
- Curiosity paired with retention and application—absorbing knowledge and continuously leveraging it for success.
- Experience with sales hunting tools and CRMs—comfort with the tech that powers sales efficiency.
What’s in It for You (why join this team):
- Start with a subset of our customers to build from
- Uncapped Upside - Top Performers will make $200k+
- The Industry’s only End to End Swag Management Platform trusted by companies like Notion, Anthropic, and Walmart
- Be a part of our growth from $500MM Revenue to $1B growth in the next five years
We are pleased to share the base salary range for this position is $60,000 to $80,000 base (pending experiences) with additional commission incentives ($130 OTE +/-). If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDA’s total compensation and rewards programs, which includes: robust PTO; vacation, a paid volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation.
BDA is more than a workplace - it’s a family. For more than four decades we’ve promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky, the bold, the creative and the unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise.
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