Position: Admin & Operations Support VA
Engagement Type: Part-Time | Remote
ROLE PURPOSE
The Virtual Assistant (VA) will provide operational and
administrative support to the client’s business, a performance marketing agency
serving independent service-based businesses. This role is designed to:
Streamline
administrative tasks
Maximize
project management efficiency
Support
reporting and content preparation
Assist
in client communications and task coordination
Support
basic design and content needs using Canva
This VA will work closely with the founder, contractors, and
team to ensure smooth operations and effective client service delivery.
PRIMARY RESPONSIBILITIES
Admin
& Operations Support
Review
recorded client calls and extract actionable tasks
Create
and organize tasks in monday.com |
Outpace everyone with the best AI work platform ; assign to
appropriate contractors
Monitor
emails and extract action items for project management
Assist
with client communications (text/email/video calls) as needed
Provide end-of-day
updates summarizing completed tasks and pending actions
Reporting
& Analytics Support
Prepare
monthly performance reports for clients
Collect
screenshots from Google Ads, Google Analytics, SEMrush, SpyFu,
etc.
Organize
and annotate reports with clear explanations
Ensure
reports are accurate and ready for client review
Content
& Design Assistance
Basic
content creation and formatting
Prepare
graphics and visuals using Canva
Collaborate
with contractors to consolidate content and designs
TOOLS & PLATFORMS
Project
Management: monday.com | Outpace
everyone with the best AI work platform (task creation, workflow
management, pipeline tracking)
Reporting/Analytics: Google
Ads, Google Analytics, SEMrush, SpyFu
Document
& File Management: Google Drive, Google Sheets, Docs
Design: Canva
Communication: Slack,
email, occasional video calls
SKILLS & QUALIFICATIONS
Administrative
Expertise: Strong organizational skills; detail-oriented
Project
Management: Comfortable handling multiple tasks and prioritizing
efficiently
Tech-Savvy: Familiarity
with monday.com | Outpace everyone with the
best AI work platform , Google Suite, and analytics platforms
Content/Design
Skills: Proficiency in Canva and basic content writing
Reporting: Ability
to generate clear and visually understandable client reports
Communication: Excellent
English (written and verbal) for client and team interactions
Proactive
& Self-Directed: Ability to work independently and manage
time effectively
IDEAL PROFILE
Experienced
in supporting small businesses or agencies
Familiarity
with performance marketing reporting and operations is a plus
Comfortable
coordinating with contractors and client teams
Ability
to synthesize information from calls, emails, and analytics into
actionable tasks
Reliable
internet connection and ability to work in overlapping UK time zone hours
(flexible, approx. 1–1.5 hrs daily check-ins)
WORK STRUCTURE
Initial
Commitment: 7-8 hours/week for the first month
Daily
Check-Ins: Review calls, emails, and plan tasks in monday.com | Outpace everyone with the best AI
work platform
Reporting: End-of-day
summary and weekly target alignment
Initial
Hours: 7–10 hours/week (to fix in 10hrs per week after 1 month)