The Urban Land Institute (ULI) is a nonprofit organization focused on real estate and land use development. They are seeking a full-time Associate to support the Northwest District Council in Seattle, Washington, by providing excellent customer service, managing marketing efforts, and assisting with event planning and administration.
Responsibilities
- Support ULI Northwest marketing and communication efforts (website, social media, and email campaigns)
- Maintain ULI Northwest’s internal and external calendar systems
- Help prepare event collateral and presentation materials for programs and committee meetings (e.g., agendas, speaker bios, PowerPoint slideshows)
- Engage with members and organizations through social media posts on LinkedIn, Instagram
- Provide outstanding customer service as the first point of contact for members, volunteers, and partners, ensuring prompt and professional responses to inquiries
- Accurately enter data into ULI’s online CRM system to prepare events and programs for registration
- In-person event-planning tasks including (but not limited to) ordering catering, coordinating snacks and beverages, handling room setup, creating meeting materials, registering event attendees, and processing event-specific invoices
- Manage logistical aspects of planning and implementing programs, including technology checks for speakers and panelists, sending calendar reminders, and handling Zoom functionality
- Support committees by coordinating meeting times, sending meeting notices, tracking RSVPs, updating committee lists and preparing for committee meetings
- Attend committee meetings and disseminate notes to committee members and ULI staff
- Manage and access records from ULI's database to generate reports, attendee lists, invoices, etc
- Maintain and update committee member lists
- Support financial tasks; create and send invoices, process payments, expense reporting etc
- Maintain and update online file systems for ULI Northwest
- Order supplies and other technology for the District Council, as needed
- Produce contracts for vendors and contractors
- Manage and respond to phone/email inquiries from main ULI Northwest phone line and inbox
Skills
- A combination of relevant experience or education, such as a college degree, professional certifications, or practical work experience in customer service, administration, or event support
- Professional oral and written communication, including exceptional spelling and grammar
- Excellent computer skills, basic PDF-file manipulation and graphic design skills preferred
- Proficient in Microsoft Office Suite, especially Outlook, Word, Excel, PowerPoint and OneNote
- Comfortable using and learning about Artificial Intelligence tools for work efficiency
- Ability to learn new technologies and systems quickly
- Ability to initiate tasks and assume responsibility for them, and to work with minimal supervision in a high-production position
- A proactive, problem-solving attitude with strong organizational and multitasking skills is essential
- Ability to travel locally within western Washington, with occasional national travel. Ability to attend events throughout the day, including early mornings or evenings
- Demonstrated customer service skills
- Excellent computer skills, basic PDF-file manipulation and graphic design skills preferred
Benefits
- Health, dental, and life insurance
- Generous vacation leave
- Retirement plan with employer match
Company Overview
The Urban Land Institute provides leadership in the responsible use of land and in creating and sustaining thriving communities worldwide. It was founded in 1936, and is headquartered in Washington, District of Columbia, USA, with a workforce of 201-500 employees. Its website is http://uli.org.
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