Company Description
Why You’ll Love Working Here:
If you're passionate about helping small businesses, thrive in a collaborative environment, and value candor, impact, and care, you'll feel at home at Bench. We offer a remote-first culture, career development opportunities, and a supportive team environment.
Job Description
What You’ll Be Doing:
Bookkeeping & Account Management
Categorize transactions, reconcile accounts, and maintain accurate ledgers
Identify discrepancies and make necessary account adjustments
Conduct monthly reviews to ensure financial accuracy
Client Support & Communication
Serve as the primary contact for assigned clients
Provide clear, empathetic guidance via chat, email, and phone
Build meaningful relationships with small business owners
Problem Solving & Ownership
Proactively identify and resolve issues
Take full ownership of client satisfaction and deliverables
Collaborate across teams using tools like Bench App, Salesforce, and Slack
Qualifications
What You’ll Bring:
2+ years of U.S. bookkeeping or tax filing experience
Strong communication skills and customer service mindset
Proficiency in QuickBooks, Xero, or similar software
Meticulous attention to detail and a proactive attitude
Degree in Accounting, Finance, or related field (or equivalent experience)
Requirements:
Must be based in the Philippines and able to work North American business hours (9 AM – 5 PM EST or PST)
Must meet Bench’s minimum hardware and internet requirements to effectively run our tools and systems
What We Offer:
Remote-first flexibility
A collaborative, tech-savvy, and growth-oriented team
Continuous learning and development opportunities
Additional Information
Work Environment:
- Remote
- All your information will be kept confidential according to EEO guidelines.
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