Business Analyst P&C Operations REMOTE US OR Hybrid Atlanta

Who We Are:
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Insurance Specialty Group, LLC, a subsidiary of NFP, is seeking a BusinessAnalyst forP&C Operations.

Candidate is required to have previous insurance or reinsurance experience

Position Summary:

The Business Analyst serves as a critical link between MGA operational teams and enterprise project initiatives. This role is embedded in the Operations team and will participate in cross-functional projects driven by the integration team. The Business Analyst acts as the operational subject matter expert (SME), ensuring that the MGA’s business needs, processes, and systems are fully represented and supported through project lifecycles.

Key Responsibilities:

Operational Representation in integration projects.

• Serve as the primary business expert from MGA Operations on integration projects.
• Represent day-to-day operational workflows, pain points, and goals in project design and execution
• Ensure project deliverables align with MGA business needs and operational strategy

Business Requirements & Process Analysis

• Gather, document, and validate business requirements across operations, underwriting, accounting, and compliance functions
• Translate complex business needs into clear, actionable functional requirements
• Identify and recommend operational process improvements and automation opportunities

Cross-Functional Collaboration

• Act as a liaison between MGA Operations, project managers, analysts, developers, and stakeholders
• Participate in project planning sessions, design reviews, and testing cycles
• Support and coordinate user acceptance testing (UAT), training, and business readiness activities

Documentation & Reporting

• Create business process documentation, workflows, and impact assessments
• Maintain clear communication across stakeholder groups, ensuring alignment and issue resolution

Post-Implementation Support

• Support adoption of new solutions by operations users and help capture feedback
• Monitor results to ensure business value is achieved and recommend refinements where needed

Qualifications:

• Bachelor’s degree in Business, Insurance, Operations, or related field
• 3+ years of experience as a business analyst in the MGA space
• Strong understanding of MGA workflows, operational systems, and service models
• Skilled in business process documentation, requirements elicitation, and stakeholder communication
• Proficiency in Microsoft Office and process mapping tools
• Experience working in cross-functional project environments
• Familiarity with insurance technology platforms such as IMS, ImageRight, AIM, or similar

What We Offer:
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $70,000 – $85,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.

Originally posted on Himalayas