Findhelp is a mission-driven organization focused on connecting people to social care resources. The Business Development Representative will play a pivotal role in generating and qualifying leads to drive new business opportunities, engaging in high-volume outreach to prospects and ensuring successful handoffs to the sales team.
Responsibilities
- Partner with AE’s, SAE’s, and RDs to identify and research key decision-makers and target accounts
- Utilize tools like LinkedIn, ZoomInfo and other resources to gather insights on prospects’ areas of interest, key initiatives, and pain points
- Document all prospect information in HubSpot for personalized outreach and for use by the sales team in future engagements
- Conduct targeted outbound outreach via emails, calls, and LinkedIn to connect with and engage potential leads
- HubSupport sales campaigns by reaching out to prospects generated from conferences and marketing efforts
- Create and execute cold outreach strategies tailored to individual prospects
- Apply a structured qualification framework (e.g. BANT – Budget, Authority/Decision Making Process, Need, and Timeline) to assess lead potential and ensure only high-quality prospects are passed on to the sales team
- Track and document all activities, including prospect interactions and qualification status, within HubSpot
- Establish and nurture relationships with key decision-makers, positioning Findhelp’s platform as a solution to address their challenges and improve outcomes
- Use consistent follow-up strategies to maintain engagement with prospects over time
- Schedule qualified meetings, product demos, and Findhelp overview sessions for AEs, SAEs, and Regional Directors
- Provide clear documentation of all interactions, including relevant prospect context, contact, and discussion history, to ensure a seamless handoff
- Maintain accurate and up-to-date information on leads and activities in HubSpot, ensuring no prospects fall through the cracks
- Track activities like calls made, emails sent, meetings booked, and opportunities created
- Stay current on industry trends, competitor offerings, and customer pain points
- Share valuable insights with sales and marketing teams to refine targeting, messaging, and product positioning
- Collaborate closely with the marketing team to align on campaigns, messaging, and outreach strategies
- Ensure smooth lead transition and follow-up in coordination with other sales team members
- Consistently meet or exceed performance targets, including lead generation, meetings booked, and opportunities created
- Develop a deep understanding of the Findhelp platform, buyer personas, and our target market
- Engage in ongoing personal development to stay current with best practices in sales development and prospecting
Skills
- BA/BS degree or similar college level education; in lieu of degree, relevant skills or equivalent experience
- Proven track record of meeting or exceeding sales goals and quotas
- Experience with outbound prospecting, cold outreach, and lead qualification
- Strong communication and relationship-building skills
- 1 - 3 years of selling in a SaaS environment preferred
Benefits
- 401k & Stock options
- Free food and onsite gym at our Austin HQ
- Paid parental leave
- Competitive PTO & 9 paid holidays
- Employee only paid Health, Dental, and Vision insurance
- Dog-friendly office in Austin HQ
- 24/7 access to telemedicine and counseling
- Book Purchasing Program
- Culture Committee
- Leadership Development Training
- Paid Volunteering Time
Company Overview
findhelp is a technology for connecting people to social care, findhelp seamlessly operates with existing systems. It was founded in 2010, and is headquartered in Austin, Texas, USA, with a workforce of 201-500 employees. Its website is https://company.findhelp.com.
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