We are a leading provider of contact management solutions, catering to a diverse clientele across the United States and Canada. Our mission is to deliver exceptional customer service experiences through dedicated and skilled professionals.
Summary of Position…
We’re seeking remote customer-oriented service representatives to join our dynamic team. As a remote Call Center Agent, you’ll be instrumental in providing top-notch customer service solutions while ensuring customer satisfaction on a daily basis. Your role will involve consistent outbound calls, meticulous documentation of customer interactions, and adherence to company policies and procedures.
Job Duties
Data entry and management
Upselling products and services
Scheduling appointments
Staying updated on campaign products, services, and promotions
Required Skills & Qualifications
Minimum one year of Call Center experience
Clear, professional, and friendly communication skills
Strong Interpersonal Skills And Active Listening Abilities
Excellent attendance and punctuality
Sales Experience Preferred
High School diploma or GED
Basic computer literacy
Work-From-Home Requirements
PC/Laptop with at least Windows 10
Hard-wired high-speed internet connection
USB-connected headset
Webcam
Dedicated, distraction-free workspace
Benefits
Available after 60 days for full-time employees
We are committed to providing a supportive and inclusive work environment where every team member can thrive. If you’re passionate about delivering exceptional customer experiences and are eager to join a dynamic team, we’d love to hear from you!
Employment Type: Full-Time
