Farm Bureau Mutual Insurance Company of Michigan is seeking a Claims Systems Analyst to ensure efficient processing of claims through their systems. The role involves acting as a resource for claims processing, assisting with verification of policy coverage, and leading claim-related projects.
Responsibilities
- Act as Help Desk support for the entire Claim Division as it relates to claim processing systems, tax reporting, problem reporting software, Microsoft Word, Excel, Outlook, PowerPoint and Mobius, Internet and e-mail, as well as divisional equipment
- Verify claim source documents on claim registers to ensure proper processing
- Balance reports between ClaimCenter and PMSC to ensure systems are reporting correctly. Investigate and correct any out-of-balance situations between ClaimCenter and PMSC. Notify various Claim personnel of coverage or no-coverage situations
- Complete activities consciously and timely in ClaimCenter with specific requests or tasks
Skills
- Bachelor's degree required, or equivalent experience may be considered
- Minimum one to three years' experience in a claims or data processing environment required
- Experienced computer usage and proven skills in Microsoft Word and Excel required
- Keyboarding skills with accuracy required
- Willingness to pursue continuing job-related training and education required
- Must possess outstanding listening and superior customer service skills
- Knowledge of Farm Bureau's policy contracts preferred
Benefits
Company Overview
Michigan Farm Bureau and the following Affiliated Companies constitute the Michigan Farm Bureau Family of Companies: Michigan Farm Bureau, Farm Bureau Mutual Insurance Company of Michigan, Farm Bureau Life Insurance Company of Michigan, Great Lakes Ag Labor Services, LLC, MFB, Inc., Michigan Agricultural Cooperative Marketing Association, Inc. It was founded in 1919, and is headquartered in Lansing, Michigan, USA, with a workforce of 1001-5000 employees. Its website is https://www.michfb.com/.
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