Join the Reddit Team as a Client Account Manager and Revolutionize Advertising on a Fast-Growing Platform
Reddit, a leading online community and social news platform, is seeking an experienced Client Account Manager to join our Large Customer Sales team, focusing on the Consumer Packaged Goods (CPG) vertical. As a Client Account Manager, you will play a crucial role in collaborating with Client Partners to execute and optimize campaigns that help agencies and advertisers achieve their marketing objectives on Reddit. If you're passionate about advertising, have a strong understanding of the marketing ecosystem, and are looking for a new challenge, we encourage you to apply.
About Reddit and Our Culture
Reddit is a unique and dynamic company that values openness, transparency, and collaboration. Our platform is built on the principles of community, conversation, and connection. We're committed to creating a work environment that's inclusive, supportive, and empowering. Our team is made up of diverse individuals from various backgrounds, and we celebrate our differences. We're excited to welcome a new team member who shares our passion for innovation and customer satisfaction.
Key Responsibilities
As a Client Account Manager, you will be responsible for:
- Collaborating with Client Partners: Work closely with Client Partners to meet and exceed clients' marketing goals, ensuring seamless campaign execution and optimization.
- Campaign Execution and Optimization: Launch campaigns from start to finish, delivering insightful optimizations to agency and client partners, and ensuring effective campaign delivery.
- Account Operations Management: Oversee internal account operations, including revenue delivery and troubleshooting issues, to ensure smooth client relationships.
- Client Education and Communication: Educate brands and media agencies on the value proposition and best practices of advertising on Reddit, effectively communicating the platform's benefits.
- Media Planning and Strategy: Consult clients on their awareness and direct response objectives, partnering with Client Partners to craft thoughtful and creative media plans.
- Ad Ops Collaboration: Work with Ad Ops to ensure effective campaign delivery, resolving any technical hurdles that may arise.
- Client Advocacy: Recognize and represent client needs and asks to cross-functional stakeholders, ensuring that client concerns are addressed.
- Continuous Improvement: Proactively identify areas of improvement, suggesting innovative solutions to enhance client relationships and campaign performance.
Requirements and Qualifications
To succeed as a Client Account Manager at Reddit, you should have:
- 5+ Years of Experience: A minimum of 5 years of experience in advertising sales and account management, with CPG client experience preferred.
- Marketing Ecosystem Knowledge: A solid understanding of the customer marketing funnel and traditional marketing ecosystem.
- Analytical Skills: The ability to analyze complex data, evaluating identifiable factors to inform campaign optimizations.
- Digital Measurement and Tracking: A basic understanding of digital measurement, tracking fundamentals, and mobile measurement partners.
- Tenacious and Entrepreneurial Approach: A proactive and entrepreneurial mindset, with the ability to work through product, process, and client challenges.
- Relationship-Building Skills: Demonstrated ability to cultivate strong relationships with external partners, including clients and agency representatives.
- Exceptional Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with various stakeholders.
- Flexibility and Adaptability: The ability to work in a fast-paced and unstructured environment, with a high attention to detail.
- Proficiency in Excel: Proficiency in Excel, with the ability to analyze data and create reports.
- Bachelor's Degree or Equivalent: A BA/BS degree or equivalent work experience.
What We Offer
At Reddit, we're committed to creating a work environment that's supportive, inclusive, and empowering. Here are some of the benefits and perks we offer:
- Comprehensive Health Benefits: We offer comprehensive health benefits, including medical, dental, and vision coverage.
- 401k Matching: We match 401k contributions, helping you plan for your future.
- Workspace Benefits: We provide workspace benefits for your home office, helping you stay productive and comfortable.
- Personal and Family Planning Support: We offer support for personal and family planning, including family planning resources and fertility benefits.
- Flexible Vacation: We encourage you to take time off and recharge, with flexible vacation policies.
- Paid Parental Leave: We offer 4+ months of paid parental leave, supporting new parents during a significant life transition.
- Paid Volunteer Time Off: We provide paid volunteer time off, allowing you to give back to your community.
Career Growth Opportunities and Learning Benefits
At Reddit, we're committed to helping our employees grow and develop their skills. Here are some of the opportunities and benefits we offer:
- Professional Development: We provide opportunities for professional growth and development, including training programs and mentorship.
- Industry Events and Conferences: We encourage our employees to attend industry events and conferences, staying up-to-date on the latest trends and best practices.
- Cross-Functional Collaboration: We foster a culture of collaboration, allowing our employees to work with various teams and stakeholders.
Work Environment and Company Culture
Our Chicago office is a vibrant and dynamic space, designed to inspire creativity and collaboration. Here are some of the highlights of our work environment and company culture:
- Inclusive and Supportive Culture: We strive to create an inclusive and supportive culture, valuing diversity and promoting equity.
- Flexible Work Arrangements: We offer flexible work arrangements, including remote work options and flexible hours.
- Employee Resource Groups: We have employee resource groups, providing a platform for our employees to connect and share experiences.
Compensation and Perks
We offer competitive compensation and perks, including:
- Competitive Salary: We offer a competitive salary, reflecting your skills and experience.
- Performance-Based Bonuses: We provide performance-based bonuses, rewarding your achievements and contributions.
Conclusion
If you're a motivated and experienced Client Account Manager looking for a new challenge, we encourage you to apply for this exciting opportunity. At Reddit, we're committed to creating a work environment that's supportive, inclusive, and empowering. We look forward to welcoming a new team member who shares our passion for innovation and customer satisfaction.
Apply now and join our team as a Client Account Manager, Large Customer Sales - Consumer Packaged Goods (CPG) Vertical!
Apply Now