Commercial Underwriting Supervisor

Benefits: • 401(k) • 401(k) matching • Bonus based on performance • Competitive salary • Dental insurance • Employee discounts • Health insurance • Opportunity for advancement • Paid time off • Vision insurance • Wellness resources Benefits: • 401(k) • 401(k) matching • Competitive salary • Health insurance • Opportunity for advancement • Paid time off • Training & development • Bonus based on performance Commercial Underwriting Supervisor – Habitational (Property & Casualty) Management Experience Not Required Founded in 2022, Volant Programs Inc. is a Surplus Lines Wholesale Brokerage and Managing General Underwriter. Volant Programs provides a quick and nimble approach to meeting the needs of independent agents for select niche products. Our current focus is providing insurance for Apartments with location limits up to $60 million per location. We are experiencing rapid growth and expect this trend to continue in 2026. The Commercial Underwriting Supervisor position is a great opportunity for an experienced Commercial Underwriter with leadership aspirations. The ideal candidate would be a Commercial Underwriter that has 5+ years of experience underwriting both property and casualty risks. Position Summary The Commercial Underwriting Supervisor for Habitational Risk oversees a team of underwriters responsible for evaluating, pricing, and structuring Property & Casualty coverage for apartments, multi-family dwellings, and mixed-use habitational schedules. With underwriting authority up to $60 million Total Insured Value (TIV) per location, this role ensures disciplined risk selection, high-quality underwriting execution, and strong producer relationships across Volant’s specialized habitational program. The Supervisor serves as a technical expert, mentor, and escalation point for complex or high-impact submissions. Key Responsibilities Leadership & Team Management • Provide daily direction, technical guidance, and coaching to Habitational underwriters. • Conduct quality reviews and performance evaluations, establish development goals, and deliver training focused on habitational Property & Casualty exposures. • Assign and manage submission flow to maintain timely response and service-level agreements. • Encourage a high-performance culture centered on accountability, collaboration, and customer service excellence. Habitational Underwriting & Risk Selection • Review, approve, or decline Property & Casualty submissions within delegated authority up to $60M TIV per location. • Provide expert-level support on complex risks involving older construction, coastal exposures, frame/non-sprinklered buildings, large schedules, or challenging loss histories. • Evaluate building characteristics, protection class, loss control recommendations, financials, occupancy hazards, liability exposures, and catastrophe-prone territories. • Ensure rating accuracy across property, general liability, umbrella, and ancillary coverages. • Uphold program guidelines, risk appetite, catastrophe management protocols, and regulatory standards. Operational Excellence • Monitor underwriting turnaround times, quoting accuracy, and service responsiveness. • Identify workflow and process improvements to enhance efficiency across the habitational program. • Track and report key metrics including hit ratio, retention, loss trends, catastrophe exposure accumulation, and underwriter productivity. • Support internal audits and compliance reviews; implement corrective actions where necessary. Broker & Partner Relationship Management • Develop and sustain strong relationships with distribution partners. • Communicate appetite, underwriting strategy, and product details to producers; provide guidance on improving submission quality. • Participate in market visits, broker calls, training sessions, and renewal strategy meetings. • Serve as a subject-matter resource representing Volant’s habitational program. Compliance, Governance & Quality • Ensure underwriting files meet internal documentation standards and regulatory requirements. • Monitor adherence to delegated underwriting authority levels and escalate deviations appropriately. • Contribute to the creation and refinement of underwriting guidelines, habitational rating tools, catastrophe modeling assumptions, and workflow documentation. • Support internal controls related to aggregation, catastrophe exposure monitoring, and reinsurance requirements. Qualifications • Bachelor’s degree in business, risk management, insurance, or related field (or equivalent work experience). • 5+ years of commercial underwriting experience with a strong background in Habitational Property & Casualty risks. • Strong understanding of property construction types, protection features, valuation, and catastrophe exposures. • Knowledge of habitational liability exposures (premises, assault & battery, pets, amenities, contractors, etc.). • Excellent communication, negotiation, and relationship-building skills. • High attention to detail, strong analytical abilities, and sound judgment. • Proficiency with underwriting/rating systems, catastrophe modeling tools, and Microsoft Office. Core Competencies • Habitational underwriting expertise • Leadership & team development • Technical risk analysis • Catastrophe and P&C exposure evaluation • Decision-making & problem resolution • Workflow and file quality management • Producer relationship management • Continuous improvement mindset Flexible work from home options available. Apply Now Apply Now