Kinder's Premium Quality Seasonings & Sauces is a rapidly expanding company known for its adventurous culture and obsession with flavor. They are seeking a Community Management Coordinator to enhance community engagement across social platforms, manage product seeding programs, and analyze social listening data to support content strategies.
Responsibilities
- Manage daily (7 days a week) community interactions across all social platforms—reposting UGC, replying to comments, and answering DMs
- Build and nurture relationships with long-time brand advocates while strategically engaging new influencers to expand community reach
- Monitor community sentiment and flag recurring feedback or product concerns to relevant teams
- Partner with our Consumer Love team to respond to customer inquiries with empathy, clarity, and a voice that reflects the Kinder’s brand
- Project manage gifting campaigns from start to finish, ensuring timely execution
- Research and recommend influencers for gifting opportunities
- Maintain and routinely update the influencer and shipping databases
- Collaborate with our Creative Team to develop gifting materials, ensuring alignment with broader marketing initiatives
- Oversee product closet inventory, manage orders, and ensure all boxes are packed and shipped on time
- Assist in compiling results and insights to evaluate campaign performance and identify future opportunities
- Support the collection and analysis of social listening data to uncover community trends, pain points, and emerging opportunities
- Share actionable insights regularly to guide content planning, strengthen engagement strategies, and support community growth
- Assist in tracking key performance indicators (KPIs) related to sentiment, engagement, and product seeding
- Support the day-to-day publishing of social content across platforms including Instagram, TikTok, Facebook, and more
- Help maintain and update the content calendar to ensure consistent scheduling, alignment with marketing priorities, and real-time responsiveness
Skills
- Strong knowledge of social media platforms (Instagram, TikTok, Facebook, YouTube, Pinterest)
- Exceptional written and verbal communication skills with a customer-first mindset
- Ability to manage multiple tasks and projects simultaneously while maintaining attention to detail
- Analytical thinker with the ability to interpret data and inform decisions
- Adaptable, proactive, and energized by fast-paced, collaborative work
- Team-oriented with a passion for people and relationship-building—both internally and externally
- Comfortable leading or supporting as needed; eager to learn, grow, and contribute creative solutions
- Must be available during peak periods, including weekends and holidays, to ensure we support our community when it matters most
- A love for cooking is a plus—it helps in connecting with and understanding our food-loving community
Benefits
- Paid time off
- 401k
- Bonus / incentive eligibility
- Equity grants
- Competitive health benefits
- Other family-friendly benefits, including parental leave
Company Overview
Kinder's Premium Quality Seasonings & Sauces produces sauces, seasoning, rub, and marinates. It was founded in 1946, and is headquartered in Walnut Creek, California, USA, with a workforce of 51-200 employees. Its website is https://kinders.com/.
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