About the position
Responsibilities
• Maintain and develop Admissions CRM (Slate), resolving troubleshooting issues.
• Lead annual application updates and prepare the Slate instance for new cycles across all degree programs.
• Perform regular audits to ensure data integrity and CRM optimizations.
• Implement and maintain Slate hosted applications, checklists, payments, and materials.
• Build and implement standard CRM functions including forms, communication flows, events, queries/reports, records, and portals.
• Investigate and configure Slate forms, communications, events, interviews, portals, workflows, automations, queries, and reports.
• Support recruitment efforts by understanding data maintained in Slate CRM, Colleague SIS, and third-party vendors.
• Collaborate with Assistant Director of Communications and Enrollment Marketing to schedule communications and evaluate campaign effectiveness.
• Build and maintain student portals and forms for a positive user experience throughout the application and enrollment cycle.
• Stay updated on the latest Slate features and recommend ways to leverage Slate for program recruitment.
• Meet with admissions staff to optimize the CRM for improved recruitment practices.
• Train admissions and program staff on Slate CRM functionality and maintain training documentation.
• Fulfill security requests and audits for Slate CRM for admissions staff.
Requirements
• Baccalaureate degree in computer systems, engineering, communications, business, or related field.
• 3-5 years of experience with all modules and features of the Technolutions Slate CRM.
• Experience working in a graduate enrollment management environment.
• Prior experience in a fast-paced environment.
• Comprehensive knowledge of the Slate CRM, including structures, tables, forms, applications, and security.
Nice-to-haves
• Master's degree in communications or student development theory.
• 5-7 years of experience with all modules and features of the Technolutions Slate CRM.
• Prior work in the health professions.
• Knowledge of RFU's academic programs and brand identity.
Benefits
• 403(b) retirement plan with 8% employer contribution after 2 years of service.
• Dental insurance.
• Disability insurance.
• Flexible spending account.
• Health insurance.
• Life insurance.
• Paid parental leave.
• 3 weeks of vacation/paid leave, 15 sick days, and 13 holidays plus two floating holidays.
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