Role Overview
As a Customer Success Manager, you will be responsible for implementing customer projects, configuring and implementing software solutions, and ensuring clear communication with customers. You will work independently and as part of a team to bring projects to a successful conclusion.
What You Will Do
Your tasks will include implementing customer projects, configuring and implementing software solutions, supporting the support team, and clarifying and resolving issues at the interface between IT, inventory management, and accounting.
Why It Might Be a Fit
You will be a good fit for this role if you have a passion for bringing projects to a successful conclusion, enjoy thinking about complex IT, inventory management, and accounting issues, and want to help customers become more productive with our software solutions.
Requirements
- Completed education in IT, commercial, or gastronomic sector
- 3-6 years of professional experience in project implementation, implementation, consulting, or customer success
- Well-developed technical understanding
- Knowledge in at least one of the areas of inventory management/ERP or accounting/bookkeeping
- Good German language skills (at least C1) and solid English language skills (at least B2)
Benefits
- Salary: 58,000 - 62,000 EUR p.a.
- Remote work
- Opportunity to work with a growing company in the European software ecosystem
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