Customer Support Representative
Duties…
– Conduct outbound calls to customers to provide support and assistance
– Analyze customer needs and provide appropriate solutions
– Resolve customer complaints or issues in a timely and professional manner
– Maintain accurate records of customer interactions and transactions
– Collaborate with other team members to ensure customer satisfaction
– Stay up-to-date with product knowledge and company policies
Qualifications:
– Excellent verbal and written communication skills
– Strong problem-solving and analytical abilities
– Ability to handle difficult or irate customers with patience and professionalism
– Proficient in using customer support software and tools
– Previous experience in a customer service or call center role is preferred
– High school diploma or equivalent required, college degree is a plus
If you are a motivated individual with a passion for providing exceptional customer service, we want to hear from you! Join our team as a Customer Support Representative and help us deliver outstanding support to our valued customers. Apply now!
• This is a fully remote, work-from-home position. You will be provided equipment like computer, headset, etc. Training is paid.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance
• Work from home
Shift:
• Day shift
Work Location: Remote
