Working Solutions is a renowned customer experience business process outsourcing leader that has been providing work-from-home opportunities to independent contractors across the United States and Canada since 1996. We're excited to offer a unique and engaging remote opportunity for customer support representatives to join our team and provide exceptional service to Intuit TurboTax customers. As a Customer Support Representative, you will have the chance to work from the comfort of your own home, create your own schedule, and gain valuable experience in the industry.
As a Customer Support Representative for Intuit TurboTax, you will be responsible for providing top-notch support to customers via phone, chat, and video chat. Your primary focus will be on software navigation and locating previous tax returns and amendments. You will need to possess excellent communication skills, be tech-savvy, and have a sincere desire to assist customers. This is a seasonal contract opportunity that runs through April 15th, 2024, and offers flexible scheduling options to fit your needs.
To succeed as a Customer Support Representative for Intuit TurboTax, you will need to possess the following skills and competencies:
To ensure a seamless and efficient work experience, you will need to meet the following technology and equipment requirements:
To ensure a productive and efficient work environment, you will need to meet the following requirements:
This is a seasonal contract opportunity that runs through April 15th, 2024. As a Customer Support Representative, you will have the flexibility to create your own schedule and work at times that are convenient for you. The schedule is available between 7 am and 11 pm CST, Monday - Sunday, with weekday and weekend options.
In terms of compensation, you can earn up to $19 per hour, with contractors meeting or exceeding key metrics earning on average the equivalent of $16-$19/hour during peak times and $15.60-$17.50/hour during non-peak times. Peak rates apply from January to April.
At Working Solutions, we are committed to providing our contractors with opportunities for growth and development. As a Customer Support Representative for Intuit TurboTax, you will have the chance to gain valuable experience in the industry, develop your skills and competencies, and expand your professional network.
We also offer a supportive environment that allows you to focus on providing exceptional customer service. Our team is dedicated to helping you succeed and providing you with the resources and tools you need to excel in your role.
There are many perks to contracting with Working Solutions, including:
If you're interested in joining the WooHoo! Crew as a Customer Support Representative for Intuit TurboTax, please follow these steps:
Please note that contractors must reside in and work from the United States (except CA, NY, PA, WA) on this client program. Contractors must also successfully pass a criminal background check.
The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits, or employee benefits of any kind.
We are excited to offer this unique and engaging remote opportunity for customer support representatives to join our team and provide exceptional service to Intuit TurboTax customers. If you're a motivated and customer-focused individual looking for a flexible and rewarding work experience, we encourage you to apply for this seasonal contract opportunity. Join the WooHoo! Crew today and start providing expert tax software assistance to customers across the US!
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