Job title: Customer Support Specialist in The Bronx, NY at IspeedToLead
Company: IspeedToLead
Job description: Join the iSpeedToLead Team as a Customer Support Specialist!
Who are we?We’re iSpeedToLead — a dynamic, fast-growing American-Ukrainian company revolutionizing the real estate space. Through our platform , we connect real estate professionals with highly motivated sellers across the USA. Our mission? To help our clients grow faster, close more deals, and dominate their markets.
And now, we’re looking for a Customer Support Specialist who’s ready to grow with us and bring the wow factor to every client interaction!
Your Schedule:
9 AM to 5 PM EDT (Eastern Daylight Time, UTC-4) — this is when our clients are most active, and when you’ll be the hero they need.
What You’ll Do:
- Be the frontline champion for our clients via Zendesk, chat, and calls — offering thoughtful, fast, and solution-focused support.
- Tackle bank disputes with confidence and clarity, always standing up for what’s fair and right.
- Troubleshoot technical issues and turn problems into opportunities to shine.
- Work side-by-side with an inspiring team to continuously improve our processes and deliver wow-worthy experiences.
- Partner with the Support Team Lead to shape and scale a truly exceptional customer support department.
What We’re Looking For:
- 1+ year of experience in a Customer Support role.
- Fluent written and spoken English — you’re not just good, you’re crystal clear.
- A natural communicator with a proactive, energetic approach.
- Bonus points if you have experience in Customer Success — we love go-getters who understand long-term client happiness!
What You’ll Get:
- A competitive salary, paid twice a month in USD .
- 15 vacation days and 5 sick days annually — take the time you need.
- Remote-first freedom — work from wherever you feel most productive.
- Access to continuous training and professional development — we invest in your future.
- Massive growth potential as we continue to scale and expand.
If you’re looking for more than just a job — if you want to make an impact, grow fast, and be part of a team that truly values your contribution — we’d love to hear from you.
Expected salary:
Location: The Bronx, NY
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