Position Summary:
Penn Foster Group seeks a full-time, dynamic, learner-focused Digital Learning Librarian to lead library services and asynchronous learning supports for a large, self-paced online community of learners across multiple brands and educational verticals. The Digital Learning Librarian serves as the primary leader for library and information literacy services across Penn Foster Group's online learning institutions. This role designs, delivers, and assesses virtual library services, instructional resources, and student support initiatives that promote academic success, information literacy, digital fluency, AI literacy, and lifelong learning. The librarian collaborates closely with instructors, instructional designers, academic leaders, and cross-functional teams to integrate library resources and learning support services into the learner experience while advancing innovative approaches to online education. This is a year-round position and can be fully remote. Penn Foster will supply the equipment needed for this role.
Essential Job Functions:
- Information Literacy & Instruction
- Teach, maintain, and assess the information literacy course to support student research skills, academic success, and institutional learning outcomes.
- Develop, update, and assess library-related learning objects, including tutorials, videos, guides, handouts, and embedded instructional resources that support research, writing, citation practices, academic integrity, AI literacy, and information literacy.
- Provide direct support to students through research consultations, virtual reference, instructional sessions, and asynchronous support.
- Develop and deliver AI literacy initiatives that help learners and colleagues evaluate, use, and engage with artificial intelligence tools ethically, critically, and effectively in academic and professional contexts.
- Partner with academic and student support teams to identify opportunities to improve learner engagement, persistence, and academic success through library and learning support services.
Digital Library & Resource Management:
- Maintain and improve multiple library and academic support websites on LibGuides and WordPress platforms, ensuring content is accurate, accessible, user-centered, and aligned with institutional needs.
- Ensure library content, instructional materials, and digital resources support accessibility standards and equitable access for all learners.
- Evaluate, select, and manage digital library resources that support institutional curricula and learner needs.
- Work with library vendors to maintain access to subscription resources while evaluating resources for relevance, cost-effectiveness, and alignment with program needs.
- Manage the Education Department's 1-on-1 appointment scheduler through LibCal, including reporting, user support, and ongoing service improvements.
Collaboration, Assessment & Accreditation
- Collaborate with instructors, instructional designers, academic leaders, and cross-functional teams to integrate library resources, information literacy instruction, and academic support services into courses, programs, and student success initiatives.
- Collect, analyze, interpret, and communicate library service data, learner engagement metrics, and instructional assessment results to support decision-making, identify opportunities to enhance learner engagement, persistence, and academic success, demonstrate impact, and drive continuous improvement.
- Support accreditation processes by gathering documentation, preparing reports and evidence, responding to information requests, mapping resources to standards, and demonstrating the effectiveness of library and learning support services.
- Explore and recommend emerging technologies, tools, and practices that enhance online learning, digital literacy, and learner success.
- Professional Engagement
- Engage in ongoing professional development and monitor trends in librarianship, educational technology, artificial intelligence, online learning, and student success to anticipate and meet learner needs.
- Perform other job duties, including attending meetings and supporting departmental initiatives requiring the skills and expertise of a qualified digital learning librarian. Individual assignments will be determined by the supervisor based on workload and organizational needs.
Knowledge, Skills, and Abilities Required Qualifications
- Master's degree in Library and Information Science (MLIS), Master of Library Science (MLS), or equivalent degree from an ALA-accredited program.
- Experience designing and delivering online instruction, digital learning objects, or library services that support remote learners.
- Experience providing virtual library services, academic support, or research assistance in online educational environments.
- Demonstrated ability to create engaging instructional content and learner-centered support resources.
- Strong technology skills, including the ability to learn and manage multiple digital platforms and systems.
- Demonstrated ability to manage multiple projects and priorities independently in a remote work environment.
- Motivated, self-directed contributor with a clear vision for library services in online learning environments.
Preferred Qualifications
- Experience with Springshare LibGuides CMS and LibCal.
- Experience with WordPress.
- Experience with web analytics, usability, or web design.
- Experience assessing instructional programs, learner engagement, or library services using qualitative and quantitative data.
- Experience negotiating or managing library vendor relationships and contracts.
- Experience teaching writing, composition, rhetoric, research methods, information literacy, or related academic skills.
- Experience supporting adult learners, high school learners, or other non-traditional student populations.
- Experience in online universities, non-traditional higher education, or distance education environments.
- Experience with D2L Brightspace or comparable learning management systems.
Work Environment & Hiring Requirements
- Role Assessment: Candidates will be required to complete a role-specific assessment as the first step in the hiring process. Assessment results will be used to evaluate alignment with the position and determine next steps in the process.
- Recorded Video Interviews: All video interviews conducted during the hiring process will be recorded to support internal hiring consistency and process improvement.
- Background Checks: Employment with Penn Foster Group is contingent upon successfully completing applicable pre-employment screening requirements, which may include verification of employment history, education, and criminal background, where permitted by law.
- Identity Verification (Form I-9): As part of our onboarding process, all hires must complete employment eligibility verification in compliance with federal law. This includes remote Form I-9 verification, which may require an in-person identity verification step with an authorized representative.
- On-Camera Work Environment: We operate in a highly collaborative, remote, on-camera culture when working remotely. Employees are expected to be on camera during meetings unless extenuating circumstances apply.
About Us: At Penn Foster Group, we are transforming online learning to help learners by uniting Penn Foster, CareerStep, Ashworth College, James Madison High School, the New York Institute of Photography, the New York Institute of Art and Design, and other education platforms. Together, we create an accelerated path to greater economic mobility through real-world skills and knowledge that enable them to achieve long-term success in the workplaces of the future. Our history dates back to 1890 when our founder, Thomas Foster, pioneered distance education by offering training by mail for coal miners to get the necessary skills for safer jobs. Today, with the partners who use our education and training programs, we continue that mission of providing accessible training and education for in-demand skills and are building a workforce that’s prepared for the future job market. Equal Employment Opportunity: We strive toward Diversity, Equity, and Inclusion at Penn Foster Group by intentionally building teams that are diverse – in identities, lived experiences, and ideas to create a culture where people feel connected to each other and have a sense of belonging. We value diversity, equity, and inclusion because it is the foundation that enables us to achieve what we set out to do as an organization – from maximizing the number of learners who can reach their goals while giving them the kinds of experiences we want them to have, to becoming the type of company we want to work in. What We Offer: We offer a robust benefits package that includes medical, dental, vision, flexible spending, generous paid time off, sponsored volunteer opportunities, a 401K with a company match, plus free access to all of our online programs.
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