About this role: Wells Fargo is seeking a Communications Director for our Enterprise Incident Management (EIM) group. In this role, you will: Manage and develop multiple business functional areas with focus on implementing and delivering long-term strategies, policies, and process advancements for cross-functional stakeholders, and internal and external partners associated with the area of Business Execution or who are affected by its outcomes Identify Business Execution opportunities and strategies for process improvement and risk control development over the long-term in order to ensure operational excellence and process efficiency Lead Business Execution team for assigned initiatives ensuring solutions are designed, integrated, and controlled to improve effectiveness, limit risk exposure, and create efficiencies as appropriate Interpret and develop a range of policies and procedures for long-range and fundamental retooling of perspective, approach, culture, quality, relationships… operations, and capabilities Collaborate and influence functional management to obtain resources, influence outcomes, address conflict, and ensure alignment with Wells Fargo strategies or policies and business line objectives Manage allocation of people and financial resources for Business Execution Develop and guide a culture of talent development to meet business objectives and strategy Required Qualifications: 8+ years of Business Execution, Implementation, or Strategic Planning experience, including Management experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education 4+ years of management experience About this role: Wells Fargo is seeking a Communications Director who will report directly to the head of Enterprise Incident Management (EIM). This leader will have responsibility and direct oversight for delivering 24/7 Incident Executive Communications. Specifically, the Director will be responsible for leading the development and implementation of the communications strategy for the Enterprise Incident Management program and the timely creation of communications to Wells Fargos Operating Committee, Regulators and Business Resiliency Community during incidents. Additional responsibilities include Lead a team in support of all operating communication content and channel management activities such as executive level presentations and supporting strategy decks and business routines; i.e. Risk and Regulatory reporting, Monthly Business Reviews, Goal Setting and Accomplishments Pitching and writing enterprise white papers/ articles to promote EIMs strategies Oversee the content of EIMs internal and external SharePoint sites Support Governance routines and manage and maintain risk and control issues or concerns Desired Qualifications: Experience creating, managing and executing communication strategies for C-suite executives Senior leadership experience collaborating at the executive level Ability to analyze data and turn into clear, concise, data-driven messaging for incident/crisis communication; technical writing experience a plus. Ability to quickly establish credibility to build and maintain effective working relationships. Strong communication skills and ability to articulate complex material to a diverse audience Prior incident management or crisis management experience Ability to lead strategic initiatives (including Risk and Control initiatives, and Governance related tasks), collaborating across a large organization and multi-tasking as required. Experience presenting information in a manner that persuades, educates, and enhances understanding at all levels. Foundational understanding of Technology, Applications and Infrastructure Excellent verbal, written, and interpersonal communication skills. Job expectations: Flexibility to work in a 24/7 environment when incidents arise (this includes early mornings, late nights and occasionally very long days). Posting End Date: 27 Jul 2024 *Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 47 on Fortunes 2023 rankings of Americas largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com LinkedIn: https://www.linkedin.com/company/wellsfargo For questions on how to search and apply, visit our frequently asked questions
