Role Overview
We are seeking a driven and customer-focused Dutch Speaking Customer Support Specialist to join a dynamic, internationally oriented team operating remotely within Bulgaria. This is a fantastic opportunity for Dutch-speaking professionals who are passionate about delivering exceptional service experiences within the customer support services sector.
What You Will Do
Deliver prompt, professional, and empathetic customer support to Dutch-speaking clients via telephone, email, and live chat channels. Accurately diagnose and resolve customer enquiries, complaints, and technical issues in accordance with established customer support services protocols and quality standards.
Why It Might Be a Fit
Native or fluent Dutch language proficiency is essential for this role. A strong customer-first mindset with demonstrated experience or genuine enthusiasm for working within the customer support services industry is required.
Requirements
- Native or fluent Dutch language proficiency
- Valid EU passport
- Strong customer-first mindset
- Excellent written and verbal communication skills in English
- Solid computer literacy and the ability to navigate CRM platforms, ticketing systems, and standard office software efficiently
- High degree of professionalism, reliability, and the ability to manage multiple priorities in a remote working environment
Benefits
- Competitive Monthly Salary
- Fully Paid Training
- Comprehensive Health Insurance coverage
- Fully Paid Relocation Package
- Monthly Performance Bonus
- Supportive, inclusive, and internationally diverse workplace culture
- Clear pathways for professional development and career advancement
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