You Lead the Way. Weve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful… to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let’s lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.
The U.S. Consumer Services and Digital Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.
The Membership Services Technology organization is part of USCDT team and delivers the technologies needed to power these experiences enjoyed by our card members. We are tasked with designing, building and integrating the appropriate technical, architectural and business solutions for all online/web products enterprise-wide applications for Membership Services products within American Express.
The position will be within Resy, a division under the Membership Services Technology organization. Resy is the American Express global dining platform. Our mission is to power the worlds best restaurants, using technology to imagine the future of hospitality. We serve 6,000 restaurants globally.
ABOUT THE ROLE:
The Executive Assistant will provide administrative support to the VP/Chief Information Officer, and the VP-Engineering, based in the Resy office in New York. The ideal candidate must be experienced in handling a wide range of administrative tasks and be able to work collaboratively and confidently. Enthusiasm in learning about the teams work and interest in participating in team projects a plus.
Day to day responsibilities include, but are not limited to:
Organizing and proactively maintaining calendars, including scheduling meetings across multiple time-zones
Coordinating with the Resy Manager Assistant and the rest of the Executive Assistant team to support team collaboration and culture development
Coordinating conferences and staff meetings, including room booking, catering, security etc.
Coordinating travel arrangements and logistics
Processing monthly expense reports and reviewing expense reports for approval
Assisting with on and off boarding and new employee logistics
Tracking and approving timekeeping for team
Supporting ad hoc project work as directed by leadership
Minimum Qualifications
High level of integrity required for handling sensitive and confidential information
High energy, proactive, positive attitude, and ability to prioritize and work on own initiative.
Strong interpersonal, relationship and networking skills to build and maintain effective professional relationships across all areas of the organization
Previous executive administrative support experience within a large organization
Experience in handling a wide range of administrative-related tasks, organizing large meetings across time zones and arranging travel
Highly organized with an ability to demonstrate keen attention to details, adaptability, flexibility, resourcefulness and efficiency
Demonstrated ability to act diplomatically and respectfully when communicating with key internal and external customers and individuals of varying levels
Demonstrated ability to take the initiative to spot problems before they arise, find solutions, and provide timely follow-through on projects
Demonstrated ability to work with a sense of urgency, as needed to handle multiple tasks and prioritize effectively
Strong proficiency with MS Office, including Word, Excel, PowerPoint and Outlook required
Experience with Ariba, Concur and HR payroll systems preferred
Excellent written and verbal communication skills
Commitment to ongoing learning and development
Bachelor’s degree preferred
Salary Range: $24.05 to $48.10 hourly + bonus + benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees – Click here to view the Know Your Rights poster and the Pay Transparency Policy Statement.
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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions
