Introduction to GE Healthcare and the Role
GE Healthcare is a leading global medical technology and digital solutions innovator, driven by a mission to improve lives in the moments that matter. As a Clinical Applications Specialist (ARRT-CT), you will play a pivotal role in supporting the GE imaging applications team by delivering clinical and operational expertise. Your primary focus will be on providing excellent education and training, supporting the CT modality, and enhancing the customer experience from pre-sale through post-implementation. This is an exceptional opportunity to join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Summary
In this role, you will be responsible for developing product, clinical, and software knowledge, skills, and competence within the CT modality. You will correlate theoretical knowledge with clinical and product information to provide clinicians with the knowledge and skills to obtain optimal performance from their GE Healthcare equipment. Your expertise will be crucial in driving the realization of revenue through the execution of on-site or remote clinical education delivery. You will also maintain customer relationships through proactive touches and communicate all relevant product and/or customer concerns or opportunities to the Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support.
Key Responsibilities
- Develop and maintain comprehensive knowledge of GE Healthcare's CT products, including clinical applications and software.
- Provide pre-sale product clinical evaluations and/or educational sessions to potential customers.
- Design and deliver clinical training to end-user personnel aligned with Sales Order Agreement (SOA) to achieve high Net Promoter Scores (NPS).
- Collaborate with cross-functional teams, including sales, project management, and service organizations, to ensure seamless customer training and support.
- Drive revenue growth through effective clinical education delivery and customer relationship management.
- Produce comprehensive and timely documentation of training activities and customer interactions.
- Provide ongoing post-installation training and support to customers as needed.
Essential Qualifications
To be successful in this role, you will need:
- An Associate's degree or equivalent experience, plus CT Modality certification (ARRT-CT).
- Comfort and experience working in a clinical/patient environment.
- Willingness to travel extensively (80+% of the time, including overnights and weekends) within the US via multiple modes of transportation.
- Proficiency in software applications, such as Windows, Outlook, Word, PowerPoint, and Excel, as well as navigating other computer and web-based tools.
- Ability to learn specialized industry-specific software and provide digital education and training solutions.
Desired Characteristics
While not essential, the following characteristics are highly desirable:
- 10+ years of clinical experience, with a strong background in CT modality.
- 5+ years of experience using GE CT equipment.
- Excellent verbal communication skills, with the ability to communicate complex clinical content in an easy-to-understand manner.
- Demonstrated organizational skills, with the ability to multi-task and make independent decisions in a fast-paced environment.
- Strong interpersonal skills, with a service-oriented, conscientious, assertive, persistent, and achievement-oriented approach.
- Ability to support and contribute to strategy and innovation, with a focus on transforming the clinical education experience.
Career Growth Opportunities and Learning Benefits
At GE Healthcare, we are committed to helping you unlock your ambition and turn your ideas into world-changing realities. As a Clinical Applications Specialist, you will have access to a range of career growth opportunities, including:
- Professional development programs, designed to enhance your clinical and technical skills.
- Leadership development opportunities, to help you build your management and leadership capabilities.
- Cross-functional training, to broaden your understanding of the business and develop your skills in areas such as sales, marketing, and project management.
- A culture that fosters care, collaboration, and support, with a focus on innovation and customer satisfaction.
Work Environment and Company Culture
GE Healthcare offers a dynamic and supportive work environment, with a strong focus on collaboration, innovation, and customer satisfaction. As a member of our team, you can expect:
- A competitive salary and benefits package, including medical, dental, vision, paid time off, and a 401(k) plan with employee and company contribution opportunities.
- A culture that values diversity, equity, and inclusion, with a commitment to creating a workplace where everyone feels valued and respected.
- Opportunities for professional growth and development, with a focus on helping you achieve your career goals.
- A range of employee recognition and reward programs, designed to recognize and reward your contributions to the business.
Compensation, Perks, and Benefits
The compensation package for this role includes a competitive salary, with a pay range of $86,560.00-$129,840.00 per annum. You will also be eligible for performance-based incentive compensation, including cash bonuses and long-term incentives (LTI). In addition, you will have access to a range of benefits, including:
- Medical, dental, and vision insurance.
- Paid time off, including vacation, sick leave, and holidays.
- A 401(k) plan with employee and company contribution opportunities.
- Life, disability, and accident insurance.
- Tuition reimbursement and professional development programs.
Conclusion
If you are a motivated and experienced clinical professional, with a passion for delivering exceptional education and training solutions, we encourage you to apply for this exciting opportunity. As a Clinical Applications Specialist (ARRT-CT) at GE Healthcare, you will have the chance to make a real difference in the lives of patients and clinicians, while developing your skills and advancing your career in a dynamic and supportive environment. Don't miss out on this opportunity to join a leading global medical technology and digital solutions innovator – apply now!
Ready to Apply?
To apply for this role, please submit your application, including your resume and a cover letter, outlining your experience, skills, and qualifications. We look forward to reviewing your application and discussing this opportunity further.
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