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Posted Sep 22, 2025

Experienced Customer Support and Data Entry Specialist for Disney Parks Encounters and Items – Remote Job Opportunity with No Prior Experience Required

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Introduction to Disney Parks Encounters and Items

Disney Parks Encounters and Items is a pioneering entertainment and innovation leader that has been pushing the boundaries of what is possible since its inception. Founded on the principles of creativity, imagination, and a passion for delivering exceptional experiences, our company has become a household name, synonymous with quality, excellence, and magic. As a leader in the entertainment industry, we are committed to creating and delivering extraordinary experiences that leave a lasting impression on our visitors. Our team is dedicated to making a difference in the lives of our guests, and we are continually seeking innovative ways to improve and enhance these experiences.

Job Overview

We are seeking a highly motivated and enthusiastic individual to join our team as a Key Information Researcher. As a Key Information Researcher, you will play a critical role in guiding the creation, installation, and support of data analysis and the development of Artificial Intelligence (AI) and Machine Learning (ML) models for our attractions. You will work closely with internal partners to deliver elite visitor experiences with interactive and data-driven systems across Disney Encounters (DX). This remote position offers an exciting opportunity to be part of the Disney family from the comfort of your own home, with no prior experience necessary – just a passion for customer service and a love for all things Disney!

Key Responsibilities

Essential Qualifications and Abilities

To be successful in this role, you will need to possess the following essential qualifications and abilities:

Preferred Qualifications

While not essential, the following preferred qualifications will be highly regarded:

Education

A Master's degree in Data Science, Statistics, Computer Science, Computer Engineering, Software Engineering, or a similar technical background is required. A Ph.D. in Data Science, Statistics, Computer Science, Computer Engineering, Software Engineering, or a similar technical background is preferred.

Career Growth Opportunities and Learning Benefits

At Disney Parks Encounters and Items, we are committed to providing our employees with opportunities for career growth and development. As a Key Information Researcher, you will have access to a range of training and development programs, including mentorship, coaching, and formal training. You will also have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional experiences and pushing the boundaries of what is possible.

Work Environment and Company Culture

Our company culture is built on a foundation of creativity, innovation, and a passion for delivering exceptional experiences. We believe in fostering a collaborative and inclusive work environment that encourages our employees to think outside the box, share their ideas, and work together to achieve common goals. As a remote employee, you will be part of a virtual team that is connected by a shared passion for Disney and a commitment to delivering exceptional experiences.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including a salary, benefits, and perks that are designed to recognize and reward your contributions to our company. As a Disney employee, you will also have access to a range of exclusive discounts, including discounts on Disney merchandise, theme park tickets, and resort stays.

Conclusion

If you are a motivated and enthusiastic individual who is passionate about customer service, data analysis, and AI/ML, we encourage you to apply for this exciting opportunity to join our team as a Key Information Researcher. As a remote employee, you will have the flexibility to work from the comfort of your own home, with the opportunity to be part of a virtual team that is connected by a shared passion for Disney and a commitment to delivering exceptional experiences. Don't miss out on this opportunity to be part of the Disney family and apply today!

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