Introduction to arenaflex
arenaflex is on a mission to become the best airline in the history of aviation, and we're excited to offer a unique opportunity to join our team. As a global organization operating in many locations around the world with thousands of customers and employees, we have a unique responsibility to promote and provide valuable opportunities in the places where we work, live, and fly. We believe that a diverse and inclusive workforce is essential to achieving our goals, and we're committed to creating a workplace where everyone feels valued and supported.
Job Overview
We're seeking an experienced Data Entry and Operations Management Professional to join our team. As a key member of our operations team, you will be responsible for providing oversight and direction to our catering vendor at a designated location to ensure a safe, healthy, and efficient operation. Through leadership and collaboration, you will work to achieve operational performance targets and drive improvements to internal and external customer metrics. This is an airport-based role, and the successful candidate will become a central part of our cross-functional operations team and develop strong relationships with internal stakeholders, including Inflight Services, Airport Operations, Menu Planning, and Sanitation.
Key Responsibilities
- Provide oversight and direction to the catering vendor to ensure a safe, healthy, and efficient operation
- Analyze operational performance and customer satisfaction data to identify trends, generate insights, and make data-driven recommendations
- Collaborate with internal stakeholders to drive improvements to internal and external customer metrics
- Develop and implement process improvements to increase efficiency and reduce costs
- Participate in investigating and resolving operational issues to achieve operational objectives
- Conduct regular audits to ensure compliance with arenaflex's Catering Operations Business Manual, Safety Guidelines, and other regulatory requirements
- Support investigations concerning safety incidents, including corrective action planning
- Collaborate with arenaflex's Food Safety and operational safety teams
- Provide direct oversight of the daily operation and lead audits to ensure integrity of catering partner inventory management process and reporting
- Conduct spot checks to assess inventory levels of kitchen equipment, food, and beverages
- Provide insights over key cost drivers or unusual cost drivers (e.g., equipment shortage, excessive oversight) as needed
Essential Qualifications
To be successful in this role, you will need:
- A Bachelor's degree in Engineering, Business, or a related field, or 4 years of relevant work experience
- 2 years of experience in a professional, operations, consulting, or engineering role
- Project management experience
- Strong interpersonal skills, and the ability to build relationships and engage with leaders and frontline employees from diverse cultures and working divisions
- Effective business writing and speaking skills and confidence engaging with all levels of management
- Intermediate Excel and PowerPoint skills
- Self-starter with the ability to both execute independently and effectively collaborate in a team environment
- Ability to work during non-standard hours and peak periods when required to support a global 24/7/365 operation, and to work in controlled and uncontrolled operational environments
- Able to work full-time at an airport-based location
- Willing to be available and/or work beyond regular business hours to support the operation
- 2 years of experience in a salaried (non-hourly) Investigator, Operations, Consulting, or Engineering role
- Must be legally authorized to work in the US for any employer without sponsorship
- Successful completion of interview required to meet job qualifications
- Strong, reliable attendance is a fundamental requirement of the position; remote and/or hybrid work options are not applicable to this role
Preferred Qualifications
While not required, the following qualifications will be considered an asset:
- Bachelor's or postgraduate degree
- 2 years of Industrial Engineering work experience
- 2 years of airline catering, airport operations, manufacturing, or other operations salaried (non-hourly) experience
- HACCP, PCQI, or comparable food safety certifications
- Fluency in more than one language
Career Growth Opportunities and Learning Benefits
At arenaflex, we're committed to helping our employees grow and develop in their careers. We offer a range of training and development programs, including leadership development, operational training, and professional certification programs. We also provide opportunities for career advancement and promotion, both within and across departments.
Work Environment and Company Culture
arenaflex is a dynamic and inclusive workplace where everyone feels valued and supported. We're committed to creating a positive and respectful work environment that reflects the diversity of our customers and employees. We offer a range of employee benefits, including competitive pay, comprehensive health insurance, retirement savings plans, and employee recognition programs.
Compensation, Perks, and Benefits
The compensation for this position is $60,000 to $85,000, depending on work-related, non-discriminatory factors such as experience, education, and skills. We also offer a range of benefits, including medical, dental, vision, life, accident, and disability insurance, parental leave, employee assistance programs, paid holidays, and flight benefits.
Conclusion
If you're a motivated and experienced Data Entry and Operations Management Professional looking for a new challenge, we encourage you to apply for this exciting opportunity with arenaflex. As a global organization, we're committed to creating a workplace where everyone feels valued and supported, and we're excited to welcome new talent to our team. Apply now to join our team and take your career to new heights!
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