Introduction to PetWise Inc.
PetWise Inc. is a pioneering force in the pet industry, renowned for its innovative, stylish, and environmentally responsible pet products. With a rich history spanning over three decades, our company has established itself as a leader in the development and branding of smart pet solutions. Our products are available across multiple retail and online channels worldwide, catering to the diverse needs of pet owners. At PetWise, we pride ourselves on our collegial culture, opportunities for career growth, and competitive compensation and benefits. We are now seeking a dynamic and driven eCommerce Account Manager to join our team and play a pivotal role in shaping the future of our company.
Job Summary
We are looking for an exceptional eCommerce Account Manager to manage our business relationship with Chewy and other eCommerce retailers as needed. Reporting directly to the Director of eCommerce, this role is responsible for achieving retail sales targets and P&L targets for a portfolio of PetWise brands on Chewy.com. The successful candidate will be a strategic thinker, a creative problem solver, and a collaborative team player with a passion for driving business growth through digital innovation.
Key Responsibilities
- Develop and execute the online Joint Business Plan to achieve targets with Chewy for all PetWise brands, driving business growth and expansion.
- Manage the day-to-day commercial relationship with Chewy, serving as the key point of contact and ensuring seamless communication and collaboration.
- Demonstrate an entrepreneurial mindset by proactively driving new product launches, analyzing business performance, and providing recommendations for improvement.
- Define and execute brand growth strategies for Chewy, contributing to the annual joint business plan and ensuring alignment with company goals and objectives.
- Collaborate closely with internal cross-functional teams, including sales, marketing, and product development, to drive business results and achieve shared objectives.
- Manage and optimize trade budget, account retail sales growth, and online exclusives to enhance performance and maximize ROI.
- Measure and analyze the performance of co-op campaigns, providing recommendations to optimize trade spend efficiency and drive business growth.
- Execute Perfect Store Online initiatives, collaborating with the eCommerce Excellence group to optimize online sales fundamentals, content, and media activation.
- Ensure flawless operations with Chewy, including planning GWP/sampling programs, eCommerce-specific promotions, and accurate forecasting.
Essential Qualifications
- Bachelor's degree in a relevant field, such as business, marketing, or eCommerce.
- Minimum of 6 years of retail, CPG, or account management experience in eCommerce, with a proven track record of driving business growth and achieving sales targets.
- Good knowledge of the eCommerce business model, with the ability to apply this knowledge effectively in a fast-paced and dynamic environment.
- Strong analytical skills, with the ability to derive actionable insights from data and drive business decisions.
- Excellent communication and negotiation skills, with the ability to influence effectively within the organization and build strong relationships with external partners.
- Exceptional organizational and time management skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.
- Strong business acumen, with excellent analytical skills and the ability to drive business growth through strategic partnerships and digital innovation.
- Expertise in Excel and other data analysis tools, with the ability to analyze complex data sets and provide insights to drive business decisions.
Preferred Qualifications
- Love for pets and a passion for the pet industry, with a deep understanding of pet owners' needs and preferences.
- Experience in the pet category, with a proven track record of driving business growth and achieving sales targets in the pet industry.
- Candidates who have worked with Chewy previously will be strongly considered, with a deep understanding of Chewy's business model and operations.
- Experience within durable goods, where winning during key moments is essential, with a proven track record of driving business growth and achieving sales targets in a competitive environment.
Skills and Competencies
- Strong analytical and problem-solving skills, with the ability to analyze complex data sets and provide insights to drive business decisions.
- Excellent communication and negotiation skills, with the ability to influence effectively within the organization and build strong relationships with external partners.
- Exceptional organizational and time management skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.
- Strong business acumen, with excellent analytical skills and the ability to drive business growth through strategic partnerships and digital innovation.
- Ability to work in a fast-paced and dynamic environment, with a strong ability to adapt to changing circumstances and priorities.
- Strong team player, with the ability to collaborate effectively with internal cross-functional teams and external partners to drive business results and achieve shared objectives.
Career Growth Opportunities and Learning Benefits
Work Environment and Company Culture
PetWise offers a fun, flexible, and pet-friendly working environment, with a strong focus on collaboration, innovation, and teamwork. Our company culture is built on a foundation of respect, trust, and open communication, with a strong emphasis on employee engagement, recognition, and reward. We are committed to creating a positive and inclusive work environment, where employees feel valued, supported, and empowered to contribute to the success of our company.
Compensation, Perks, and Benefits
We offer a competitive salary range of $60,000 - $105,000, depending on experience and qualifications. Our benefits package includes a range of perks and benefits, such as health insurance, retirement savings, and paid time off, with a strong focus on employee well-being and work-life balance. We also offer a range of employee recognition and reward programs, with a strong emphasis on celebrating employee achievements and contributions to the success of our company.
Conclusion
If you are a motivated and results-driven professional, with a passion for eCommerce and a proven track record of driving business growth, we encourage you to apply for this exciting opportunity. As an eCommerce Account Manager at PetWise, you will have the chance to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of our company. Don't miss out on this opportunity to join a dynamic and innovative company, with a strong focus on employee growth and development. Apply now and take the first step towards an exciting and rewarding career with PetWise!
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