Experienced Flight Attendant Trainee – Minneapolis / St Paul, MN (MSP) - October 2023 Class - Safety and Customer Service Professional

Introduction to Sun Country Airlines

At Sun Country Airlines, we pride ourselves on being a team of driven and talented employees who are passionate about connecting our guests to their favorite people, places, and memories. Our mission is to affordably provide exceptional travel experiences, and we do this by fostering a culture that encourages our team members to pursue their passions both in the air and on the ground. We call this "Flying at the Speed of Life." If you're looking for a career that offers a unique blend of adventure, customer service, and camaraderie, then joining our team as a Flight Attendant Trainee might be the perfect opportunity for you.

Job Overview

As a Flight Attendant Trainee with Sun Country Airlines, you will be responsible for ensuring the safety and security of our passengers while providing high levels of customer service. This is a critical role that requires a unique blend of skills, including excellent communication, problem-solving, and teamwork abilities. Our Flight Attendants are the face of our airline, and we're looking for individuals who are passionate about delivering exceptional customer experiences.

Key Responsibilities

• Ensure the safety, security, and comfort of our customers at all times
• Comply with all Federal Aviation Administration (FAA) regulations and Sun Country Airlines policies
• Conduct pre-flight safety checks of the cabin and emergency equipment
• Respond effectively in emergency situations, including aircraft evacuations, in-flight fires, and unusual situations
• Prepare and serve meals and beverages according to our service standards
• Manage emergencies and care for passengers under duress
• Diffuse situations with unruly or upset customers and maintain order in the cabin
• Conduct all tasks in a safe and efficient manner, complying with all local, state, and federal safety and health regulatory requirements

Essential Qualifications

To be considered for this role, you must meet the following essential qualifications:

• High school diploma or equivalent
• Minimum of two years of direct customer service experience
• Basic computer knowledge
• Ability to read, write, understand, and clearly speak in English
• Must be 20 years or older at the start of training
• Ability to work independently and as part of a team
• Excellent dependability and strong work ethic
• Ability to remain calm and respond to emergency situations
• Able to endure repetitive variances in altitude and cabin pressure
• Ability to relocate to within 2 hours of Minneapolis International Airport (MSP) while on reserve (on call) status
• Able to be away from home for up to six nights in a row

Preferred Skills

While not required, the following skills are preferred:

• Previous Flight Attendant experience

Work Environment and Physical Demands

This job primarily operates in a pressurized aircraft for extended periods, exposing you to loud and distracting sounds, noise levels, and recycled air. You will be required to spend consecutive nights away from home and endure all climates. The physical demands of this role include:

• Talking or hearing regularly
• Standing, walking, using hands or fingers, handling or feeling, and reaching with hands and arms frequently
• Sitting, climbing or balancing, stooping, kneeling, crouching, or crawling occasionally
• Lifting and/or moving up to 25 pounds frequently and up to 50 pounds occasionally
• Pushing and pulling carts with weights between 100-250 pounds
• Opening and closing the aircraft door in normal/emergency mode

Compensation and Benefits

We offer a competitive compensation package, including:

• A monthly guarantee of 72.5 flight hours at a rate of pay of $21.53
• A $1,000 learning stipend upon successful completion of the training program
• Uniforms (note: you will be responsible for the purchase of your first uniform and luggage, approximately $600.00, which may be payroll deducted once employed by the company)

Career Growth and Development

At Sun Country Airlines, we're committed to helping our employees grow and develop in their careers. As a Flight Attendant Trainee, you'll have the opportunity to learn from experienced professionals and develop the skills and knowledge you need to succeed in this role. We offer ongoing training and development programs to help you advance in your career and take on new challenges.

Company Culture

Our company culture is built on a foundation of teamwork, respect, and open communication. We believe in fostering a positive and inclusive work environment that encourages our employees to be their best selves. We're proud of our diverse and talented team, and we're committed to creating a workplace where everyone feels valued and supported.

How to Apply

If you're passionate about delivering exceptional customer experiences and are looking for a career that offers a unique blend of adventure, challenge, and camaraderie, then we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to be considered for this role.

Conclusion

Joining Sun Country Airlines as a Flight Attendant Trainee is a great way to launch your career in the aviation industry. With our comprehensive training program, competitive compensation package, and commitment to career growth and development, we offer a unique and rewarding opportunity for individuals who are passionate about delivering exceptional customer experiences. Don't miss out on this chance to take your career to new heights – apply today!

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