At blithequark, we are dedicated to empowering individuals, businesses, and communities to achieve prosperity. As a lead economic development agency, we strive to create an environment that fosters growth, innovation, and competitiveness. Our strong partnerships and commitment to excellence have earned us prestigious awards, including the Gold Shovel award and the Best Business Climate in the West North Central region of the United States. We are now seeking a talented and proactive LiveChat Customer Support Specialist to join our team and play a vital role in delivering exceptional user experiences.
We are looking for a dedicated and customer-focused individual to provide timely, accurate, and helpful responses to users reaching out via live chat. As the first point of contact, you will be responsible for ensuring a seamless and positive experience for all customers using our platform, whether they are job seekers or employers. Your primary goal will be to troubleshoot and resolve issues, assist with account-related tasks, and guide users in navigating the platform to meet their specific needs.
To be successful in this role, you will need to possess the following qualifications:
To excel in this role, you will need to possess excellent communication and problem-solving skills, with the ability to work in a fast-paced environment. You should be highly organized, with a strong attention to detail and the ability to multitask. Additionally, you should be proficient in using chat features such as transfers, shortcuts, and monitoring tools to enhance the efficiency of support.
At blithequark, we are committed to the growth and development of our employees. As a LiveChat Customer Support Specialist, you will have access to training and development opportunities to enhance your skills and knowledge. You will also have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences.
Our work environment is dynamic and fast-paced, with a focus on collaboration and teamwork. We value diversity, equity, and inclusion, and we are committed to creating a welcoming workplace that is free from discrimination and harassment. We offer a range of benefits, including comprehensive medical, mental, dental, vision, and additional coverage, as well as sick and vacation leave, work-life balance programs, and paid state holidays.
We offer a competitive hourly rate of $17.39, as well as a range of benefits, including:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional user experiences, we encourage you to apply for this exciting opportunity. As a LiveChat Customer Support Specialist at blithequark, you will have the chance to make a real difference in the lives of our customers, while also developing your skills and advancing your career. Don't miss out on this opportunity to join our talented team and contribute to our mission of empowering individuals, businesses, and communities to achieve prosperity.
To apply for this position, please submit your application, cover letter, and résumé through our online portal. We look forward to hearing from you and exploring how you can contribute to our team's success.
If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. You can reach us at [email protected] or 785.291.3568.
blithequark is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability, or any other factor unrelated to the essential functions of the job.
Apply Now