Introduction to blithequark and the Industry
blithequark is a leading licensed pharmacy e-commerce retail business, dedicated to providing exceptional customer service and veterinary care solutions. As a rapidly growing company, we are committed to fostering a culture of innovation, safety, and excellence. Our team members are passionate about delivering outstanding experiences for our pet-parent customers and business partners. If you are a motivated and detail-oriented individual looking to join a dynamic team, we invite you to explore our Onsite Data Entry Specialist role in Pittston, PA.
Job Summary
We are seeking a highly skilled and confident Onsite Data Entry Specialist to join our Veterinary Service team at blithequark. As a key member of our team, you will be responsible for providing stellar customer service, processing prescription approvals, and maintaining accurate records. Your exceptional communication skills, attention to detail, and ability to work in a fast-paced environment will enable you to excel in this role.
Why You'll Love Working at blithequark
At blithequark, we prioritize the safety, health, and well-being of our team members. We offer a comprehensive range of benefits, including:
- Competitive starting wages up to $17.25 per hour
- Opportunities for wage increases after 3 months of service
- Climate-controlled work environment
- Employee 20% Discount Program for all your pet needs
- 401k with company matching
- Referral Bonuses – $500 per referral
- Team building events and company-sponsored luncheons
- Career growth and promotion opportunities
- Insurance eligibility on the 1st of the month
- Subsidized child, adult, and pet backup care
- Discounts on many items through the LifeMart Discount platform
Key Responsibilities
As an Onsite Data Entry Specialist at blithequark, your primary responsibilities will include:
- Engaging directly with veterinary clinics to coordinate prescription approvals, resolve customer issues, and clarify order inquiries
- Researching and problem-solving to determine appropriate solutions for customers and clinic partners, and following up as needed to resolve issues
- Completing data entry of prescriptions into blithequark's healthcare software
- Maintaining a high level of quality through data entry and order processing of veterinary pharmacy orders
- Operating with understanding, active listening, patience, empathy, and kindness to customers and partners alike
- Communicating with veterinary clinics over the phone (and other channels as needed) to discuss various topics, primarily using internal computer software and systems to research solutions and document clinic note accounts
- Expecting a significant part of the workday to be spent on outbound veterinary clinic/customer phone contacts
Essential Qualifications
To be successful in this role, you will need:
- 1-2 years of experience working in a customer or healthcare-focused environment
- Excellent communication skills (written, verbal, and listening)
- Ability to multi-task (i.e., talk on the phone while navigating on the computer and taking notes)
- Operational skills with ownership, self-starter mentality, and strong attention to detail
- Proficiency with Microsoft Outlook
- High school education or equivalent
- Maintenance of a Pharmacy Technician License from the Pennsylvania Board of Pharmacy (where applicable)
- Critical thinking skills
- Demonstrated ability to multi-task and perform well in a fast-paced environment
- Ability to adapt to change in accordance with the business needs of the company
- Willingness to work overtime as needed by the business unit
- Proven ability to maintain confidentiality and secure sensitive information
- Ability to pass a background check
Preferred Qualifications
While not required, the following qualifications are preferred:
- Prior experience working in a veterinary pharmacy or related field
- Familiarity with blithequark's healthcare software and systems
- Experience with data entry and record-keeping
- Knowledge of veterinary medications and pharmacy operations
Career Growth Opportunities and Learning Benefits
At blithequark, we are committed to the growth and development of our team members. As an Onsite Data Entry Specialist, you will have opportunities to:
- Develop your skills and knowledge in a dynamic and supportive environment
- Advance your career through internal promotions and job opportunities
- Participate in training and development programs to enhance your skills and expertise
- Collaborate with experienced professionals in the veterinary pharmacy industry
Work Environment and Company Culture
blithequark is dedicated to creating a positive and inclusive work environment that fosters collaboration, creativity, and growth. Our company culture is built on the values of:
- Respect and empathy for our customers, partners, and team members
- Excellence in customer service and veterinary care solutions
- Innovation and continuous improvement
- Teamwork and collaboration
- Accountability and ownership
Compensation, Perks, and Benefits
As a valued member of the blithequark team, you can expect:
- Competitive compensation and benefits package
- Opportunities for career growth and advancement
- A dynamic and supportive work environment
- Access to training and development programs
- Recognition and rewards for outstanding performance
Conclusion
If you are a motivated and detail-oriented individual looking to join a dynamic team in the veterinary pharmacy industry, we encourage you to apply for the Onsite Data Entry Specialist role at blithequark. With competitive compensation, comprehensive benefits, and opportunities for career growth, this is an exciting opportunity to join a leading company in the industry. Apply today to take the first step in your new career!
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