Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect across the globe. We are a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward and you can too. Dream it. Build it. Do it here.
We are seeking an experienced Remote Customer Service Representative to join our team. As a Customer Service Representative, your ultimate goal is to deliver a positive experience that solves customers' challenges in one call. While working to resolve issues, you will also help to drive sales on products and services that will keep them happy and connected.
As a V Teamer, we are invested in you. We offer a total rewards package that includes:
We are looking for problem solvers who lead with empathy, motivated by change, and committed to delivering exceptional customer experiences. To be successful in this role, you will need:
Even better if you have one or more of the following:
This is a work-from-home role performed almost exclusively from your home office with occasional in-person meetings and training. To be successful in this role, you will need to have a private workspace free of distractions. We will provide:
You will need to provide internet service with a direct connection to a cable or fiber modem and capable of at least 25mbps plan minimum. Wireless connections, satellite, or DSL are not acceptable.
We are committed to helping you grow and develop in your career. As a Remote Customer Service Representative, you will have access to ongoing training and development opportunities, including:
We are proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.
We offer a competitive compensation package, including a base salary, bonus opportunities, and a comprehensive benefits program. Our benefits include:
If you are looking for a career that challenges and inspires you, apply today. Once you have submitted your application, you may be required to take an assessment (30 minutes) and record audio responses to interview questions (30 minutes). If you are selected to move forward, one of our recruiters will be in touch.
We are proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.
Verizon requires new hires to be fully vaccinated against COVID-19. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons). Apply Now