PNC is a renowned financial institution that values its people as the greatest differentiator and competitive advantage in the markets we serve. We are committed to delivering the best experience for our customers and fostering an inclusive workplace culture where all employees feel respected, valued, and have the opportunity to contribute to the company's success. As a full-time Regional Banker/Teller, you will be part of the Regional Resource Team, supporting multiple branches in PNC's Youngstown Retail Market, and engaging in proactive sales and customer service activities, including teller transactions, selling bank products, and developing referral opportunities.
In this role, you will manage the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. You will participate in proactive sales and service activities, identify referral opportunities, and collaborate with ecosystem partners to grow the customer's share of wallet. Your primary goal will be to position PNC solutions to drive new revenue and customer loyalty, leveraging your knowledge of banking products, digital awareness, and effective communication skills.
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for the role. The preferred skills for this position include:
The competencies required for this role include:
Roles at this level typically do not require a university/college degree, but do require related experience or product knowledge to accomplish primary duties. Typically, 1+ years of related experience is required. In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience (including military service) may be considered.
To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment. You will also need to be proactive, results-driven, and customer-focused, with a strong ability to identify and capitalize on sales opportunities. Additionally, you will need to be proficient in banking products, digital awareness, and effective communication, with a strong understanding of customer needs and the ability to leverage technology to drive sales and customer loyalty.
At PNC, we are committed to the growth and development of our employees. As a Regional Banker/Teller, you will have access to a range of training and development programs, including sales and customer service training, product knowledge training, and leadership development programs. You will also have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences and driving business results.
PNC is a dynamic and inclusive workplace that values diversity, equity, and inclusion. We are committed to creating a work environment that is respectful, supportive, and empowering, where all employees feel valued and have the opportunity to contribute to the company's success. As a Regional Banker/Teller, you will be part of a team that is passionate about delivering exceptional customer experiences and driving business results, and you will have the opportunity to make a meaningful contribution to the company's success.
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives. Additionally, PNC generally provides paid time off, including maternity and/or parental leave, up to 11 paid holidays each year, 8 occasional absence days each year, and between 15 to 25 vacation days each year, depending on career level and years of service.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences and driving business results, we encourage you to apply for this exciting opportunity. As a Regional Banker/Teller at PNC, you will have the opportunity to make a meaningful contribution to the company's success, while also developing your skills and advancing your career. Don't miss out on this opportunity to join a dynamic and inclusive workplace that values diversity, equity, and inclusion. Apply today and take the first step towards a rewarding and challenging career with PNC.
Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team. Apply now and become a part of the PNC team!
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