At arenaflex, we're a small, family-owned Christian business dedicated to serving the entire valley with top-notch pest and termite control services. As a trusted partner in the community, we're committed to providing exceptional customer experiences and fostering a culture of teamwork, reliability, and growth. We're now seeking a detail-oriented, reliable, and customer-focused Scheduler/Customer Service Representative to join our team.
**Why Join arenaflex?**
As a Scheduler/Customer Service Representative at arenaflex, you'll be part of a dynamic team that values integrity, compassion, and a commitment to excellence. Our company culture is built on the principles of Christian values, which guide our decision-making and interactions with clients and colleagues alike. We're passionate about delivering exceptional service, and we're looking for someone who shares our enthusiasm and dedication.
**Compensation & Benefits**
At arenaflex, we believe in recognizing and rewarding our team members' hard work and contributions. As a Scheduler/Customer Service Representative, you can expect:
* Competitive base pay with opportunities for overtime
* A comprehensive benefits package, including:
+ 401(k) with company match
+ Paid Time Off (PTO)
+ Life Insurance
+ Short-Term Disability
+ Accident Insurance
+ Vision & Dental coverage
* Overtime pay after 40 hours
* Direct deposit available
* Company-provided training to help you grow and develop in your role
**Schedule**
As a Scheduler/Customer Service Representative, you'll work a standard Monday-to-Friday schedule, with the following hours:
* Monday – Friday: 8:00 AM – 5:00 PM (on-site)
* Weekends: Required on a rotating basis (remote after training)
* Weekend shifts are a maximum of 3 hours total
**What You’ll Do**
As a Scheduler/Customer Service Representative at arenaflex, you'll be responsible for:
* Handling incoming phone calls and emails, assisting clients until their concerns are resolved
* Performing data entry with high accuracy (an eye for detail is a must!)
* Scheduling technicians throughout the valley (knowledge of the Phoenix area is helpful)
* Ensuring all technician schedules are ready for the next day
* Maintaining strong attendance and reliability as part of our small, dedicated team
**What We’re Looking For**
To succeed in this role, you'll need:
* Experience: Minimum of 1 year in an office or customer service setting
* Knowledge of the greater Phoenix area (preferred)
* Self-motivated and able to set and meet goals independently
* Strong attention to detail and accuracy in data entry
* Typing speed of at least 40 WPM with 90-100% accuracy (typing test required)
* Tech-savvy—must navigate multiple programs, windows, and browser tabs with ease
* Reliable and consistent attendance
* Ability to work independently and as part of a team
* Bilingual in Spanish & English (preferred, but not required)
* Reliable transportation
* Must pass a background check in accordance with local laws/regulations
**About Us**
At arenaflex, we're a family-owned and operated business specializing in general pest and termite control. We value teamwork, reliability, and a commitment to providing excellent service. We're looking for someone with leadership potential, a sales mindset, and a desire to grow with our company.
**Located near Arrowhead Mall in Glendale, AZ**
If you're passionate about delivering exceptional customer experiences and growing with a dynamic team, we'd love to hear from you! Apply now to join our team as a Scheduler/Customer Service Representative at arenaflex.
**Job Type:** Full-time
**Pay:** From $17.00 per hour
**Benefits:**
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Employee discount
* Life insurance
* Paid time off
* Vision insurance
**Schedule:**
* 8 hour shift
* Monday to Friday
* Weekends as needed
**Work Location:** In person
Ready to Apply?
If you're a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
What We Offer
As a Scheduler/Customer Service Representative at arenaflex, you'll enjoy a range of benefits, including:
* Competitive compensation and benefits package
* Opportunities for growth and development
* Collaborative and supportive work environment
* Recognition and rewards for outstanding performance
* A chance to make a real difference in the lives of our customers
Why arenaflex?
At arenaflex, we're committed to providing exceptional customer experiences and fostering a culture of teamwork, reliability, and growth. We're passionate about delivering top-notch pest and termite control services, and we're looking for someone who shares our enthusiasm and dedication.
How to Apply
If you're a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
Equal Employment Opportunity
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.
DisclaimerApply Now