Employer Industry: Digital Business Services
Why consider this job opportunity…
– Competitive wages with full benefits (Medical, Dental, Vision, 401k, and more)
– Paid training to enhance your skills and knowledge
– Paid time off to promote work-life balance
– Opportunities for career advancement within a global organization
– Collaborative and engaging work environment with diverse interactions
– Supportive company culture focused on inclusion and employee well-being
What to Expect (Job Responsibilities):
– Field customer inquiries through various channels including phone, email, chat, and social media
– Resolve customer issues calmly and effectively while de-escalating conflicts
– Escalate complex interactions when necessary
– Assist with processing payments and responding to requests for assistance
– Track call-related information for auditing and reporting purposes
What is Required (Qualifications):
– Minimum of 6 months customer service experience preferred
– Must be over 18 years of age
– High School Diploma or GED required
– Ability to type at least 30 words per minute
– Proven oral and written communication skills
How to Stand Out (Preferred Qualifications):
– Experience working in a remote virtual team environment
– Strong problem-solving skills and the ability to navigate Windows operating systems
– Excellent organization and prioritization skills
#DigitalBusinessServices #CustomerService #RemoteWork #CareerGrowth #InclusiveWorkplace
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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer
