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Role Description
We are seeking a seasoned Technical Project Manager (TPM) with experience leading complex project delivery initiatives. The ideal candidate will have a strong background in systems implementation, data integration, and enterprise platform rollouts—such as ERP (Enterprise Resource Planning), EAM (Enterprise Asset Management), and FSM (Field Service Management).
• Define & manage project scope, objectives, deliverables and develop project plans, resource requirements, timelines and ensure project milestones are met timely.
• Develop detailed project charters, work breakdown structures, and execution plans aligned with client goals and transformation roadmaps.
• Manage cross-functional delivery teams including solution architects, developers, analysts, testers, and change managers.
• Apply structured methodologies (e.g., Agile, Waterfall, or Hybrid) to manage timelines, risk, quality, and dependencies.
• Mentor, and manage a team of consultants and specialists, fostering a culture of excellence and continuous improvement.
• Monitor team performance, provide feedback, manage conflicts and resolve issues.
• Define team roles, responsibilities, and performance expectations to ensure clarity and accountability.
• Provide ongoing training and development opportunities to enhance team capabilities and knowledge of FSM solutions.
• Proactively identify project risks, issues, and change requests; implement mitigation and escalation strategies.
• Maintain project health metrics and governance documentation (RAIDs logs, dependency trackers, change control).
• Manage budgets, forecasts, resource allocations, and vendor contracts in collaboration with internal operations.
• Ensure project profitability and compliance with client contractual obligations and timelines.
• Promote continuous improvement through lessons learned, feedback loops, and project retrospectives.
• Ensure project deliverables meet established quality standards, conduct quality audits and reviews, and implement quality improvement processes.
• Support change management strategies and plans that maximize employee adoption and usage of required changes.
• Facilitate communication and cross-collaboration among stakeholders to ensure a clear understanding of change initiatives and their benefits.
• Serve as the primary point of contact for client leadership and stakeholders across IT, business, and operations.
• Conduct status reporting, steering committee presentations, and facilitate key decision-making sessions.
• Translate business requirements into executable technical plans and ensure alignment between IT and business outcomes.
Qualifications
• Bachelor’s degree in Business Administration, Information Technology, Engineering, or a related field or equivalent experience.
• Advanced degree (MBA or Master’s) is preferred.
Requirements
• Minimum of 7 years of experience in project management, with a significant focus on the utilities, energy, telecom, or oil & gas industries.
• Experience using Agile and Waterfall methodologies in SaaS companies or with system integrators.
• Proven track record of leading and delivering on complex international projects, working with existing technology stack (ERP, FSM, GIS, ADMS, CRM, CIS, BI, Datawarehouse, etc.).
• Experience in gathering customer requirements, prioritizing product backlogs, and developing budgets and project schedules.
• Skilled in drafting and issuing comprehensive Statements of Work (SoW) to defined project scopes and deliverables.
• Professional certifications (e.g., PMP, CSM, CSPO, ITIL, PRINCE, etc.).
• Strong understanding of utility operations, asset management, and regulatory compliance.
• Demonstrated experience in team building and leadership, with the ability to inspire and develop talent.
• Excellent project management skills, including proficiency in project planning, execution, and risk management.
• Exceptional communication and interpersonal skills, with the ability to effectively engage clients and stakeholders at all levels.
• Strong communication skills with the ability to engage with clients effectively, collaborate with internal teams, and interact with management.
• Ability to travel to client site (domestic and/or international) as required and defined per project requirements.
Benefits
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Disability Insurance (STD/LTD)
• Flexible Spending Account
• Health Savings Account
• Basic Life/AD&D
• 401(k) plan
• Paid Time Off
• Company Holidays
• Leave of Absence
• Flexible Work Schedules
• Employee Referral Program
• Professional Development
• Charitable Contribution Match
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