Our client is a national compliance, cleaning, and hygiene services provider specialising in commercial food-related environments. Operating across multiple Australian states, they deliver high-quality, safety-accredited solutions to ensure the operational excellence and compliance of their customers. They pride themselves on a collaborative, professional team culture dedicated to ongoing improvement.
They are now seeking to hire a Human Resources (HR) Coordinator to support the delivery of national business objectives by managing end-to-end HR support, operations, and compliance. This critical role ensures the organisation possesses the necessary workforce capacity and administrative capability while maintaining smooth onboarding and recruitment experiences.
Job Responsibilities
HR Operations & Compliance
- Ensure all pre-employment compliance requirements are completed, including right-to-work verification, visa documentation, and associated employment checks
- Maintain accurate and up-to-date employee records across HR and operational systems to ensure data integrity
- Conduct regular audits of HR records and employment documentation to ensure ongoing regulatory compliance
- Prepare and review work eligibility and visa status reports to maintain audit readiness
- Manage and maintain employee data in SimPro, ensuring information aligns perfectly with Employment Hero
- Archive terminated employees appropriately within operational systems
HR Support & Employee Management
- Assist managers with the preparation of employment contracts and overall onboarding setup
- Provide general advice and guidance to the business on human resource matters
- Collect, monitor, and file WorkCover notifications, Certificates of Capacity, and follow up with managers regarding suitable duties information
- Prepare employment separation certificates and associated offboarding documentation in an accurate and timely manner
HR, Payroll & Finance Coordination
- Support payroll processing activities, including the preparation of payroll data and payroll journal entries
- Provide payroll information in relation to claims, liaising with case officers and providing wage details as required
- Assist with annual End-of-Financial-Year updates, including updating contract templates, applying CPI increases, and tracking employee changes
- Regularly review and update HR processes and procedures in conjunction with the Finance and HSEQ teams to improve efficiency
Systems Management & Reporting
- Follow up with employees to ensure Integrated Management System (IMS) documents, standard operating procedures (SOPs), and safe work method statements (SWMS) are acknowledged
- Track and report on compliance certificates and Learning Management System (LMS) training completion
- Maintain a monthly headcount report detailing current employee numbers by location and department
- Coordinate candidate recruitment steps, including shortlisting, arranging interviews, managing schedules, and responding to candidate enquiries
Requirements
- Minimum of 3 years of experience working in a similar HR Coordinator or HR Generalist role
- Previous work experience within a service, logistics, manufacturing, or construction environment
- Strong knowledge of Australian employment legislation, pre-employment compliance, and visa verification processes
- Hands-on experience using Employment Hero or similar cloud-based HR software
- Excellent organisation skills with the ability to manage multiple administrative and reporting tasks independently
- High-level written and verbal English communication skills with the capability to build rapport across diverse teams
- Strong proficiency in the Microsoft Office 365 suite
- Ability to work autonomously and demonstrate initiative in a fast-paced environment
Nice-to-Have Skills
- Prior formal studies or qualifications in Human Resources
- Previous experience utilising SimPro software for workforce or project management
- Familiarity with WorkCover claims coordination and injury management administration
Benefits
- Permanent work-from-home set-up
- Dayshift (Australian Eastern Standard Time business hours)
- Full-time job
- HMO
- Annual leave
- Christmas Bonus equivalent to 1 month's wage (pro-rate)
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