The Human Resources Manager serves as ProSync’s senior HR expert and operational leader, overseeing end‑to‑end human resources functions across a multi‑state workforce supporting DoD and Navy customers. This role blends strategic planning with hands‑on execution—driving workforce strategy, ensuring compliance, optimizing processes, and shaping a highly effective and engaged distributed team.
HR Operations, Compliance & Risk Management
- Serve as the primary HR contact for employees and leaders, providing guidance on policies, employee relations, and people operations.
- Maintain strict compliance with federal, state, and local employment laws, with expert‑level knowledge of California HR requirements (wage & hour, meal/rest, leave laws, pay transparency, PTO, termination rules, etc.).
- Oversee compliance across a dispersed workforce in CA, MD, VA, HI, FL, NM, DE, and other states.
- Own company-wide policy development, updates, Employee Handbook management, and state-specific addenda.
- Complete and submit all HR compliance reporting (VETS-4212, EEO-1, ACA, OSHA 300 logs, etc.).
- Ensure HR compliance for government contracting (SCA, OFCCP, wage determinations, audit readiness).
- Lead employee relations investigations, corrective actions, and risk mitigation efforts.
- Oversee I‑9s, employment eligibility, personnel file integrity, and HR recordkeeping.
- Support internal/external audits (HR, payroll, ISO, government contract audits).
- Conduct regular payroll and personnel audits—including deep familiarity with California payroll accuracy, PTO accrual rules, LWOP tracking, and backpay adjustments.
Benefits & Total Rewards
- Administer all benefit programs (health, dental, vision, life, voluntary plans, 401(k)).
- Lead Open Enrollment strategy, communication, and execution.
- Manage compensation actions, salary analysis, and pay accuracy across states—especially California.
- Oversee all leave programs (FMLA, ADA, state-specific leave laws, accommodations).
- Provide clear, proactive employee communications to ensure understanding of benefit and total reward programs.
Talent Acquisition, Onboarding, Offboarding & Workforce Planning
- Partner with recruiting to ensure compliant, efficient hiring for technical and cleared talent supporting federal customers.
- Lead strategic workforce planning, partnering with leadership to forecast needs, identify gaps, and align talent to mission and contract requirements.
- Own onboarding and offboarding process optimization, creating a consistent, high‑quality experience for dispersed employees nationwide.
- Oversee documentation, policy training, systems setup, benefits enrollment, and day-one readiness.
- Maintain and improve the IDP (Individual Development Plan) workflow and support succession planning efforts.
- Track and report key HR metrics (turnover, hiring velocity, demographics, DEI trends, engagement indicators).
- Support proposal development with HR-related writing.
Employee Experience, Culture & Engagement
- Lead culture-building and engagement programs across a remote and distributed workforce.
- Plan and coordinate events, recognition programs, surveys, and wellness initiatives.
- Manage SWAG inventory, distribution, and new-hire experience assets.
- Develop and deliver HR communications and employee education campaigns.
Federal Contracting & Program Support
- Support contract transitions, workforce mapping, phase-ins/outs, and customer expectations.
- Maintain HR and recruiting metrics for contract reviews and CPARS support.
- Ensure contractually required HR deliverables are met accurately and on time.
- Advise Program Managers on workforce planning, performance concerns, and employee development.
- Support veteran hiring initiatives and employer branding in the federal contracting space.
HR Systems, Technology & Cross-Functional Leadership
- Serve as the HR owner for Unanet (timekeeping/project accounting) and Paycom (HRIS, payroll, benefits, time & attendance).
- Lead HR process automation, workflow improvements, and policy digitization.
- Maintain HR SharePoint sites, dashboards, policy libraries, and automated workflows.
- Partner on website updates and employer brand initiatives.
- Represent ProSync at job fairs, conferences, and industry events.
- Lead special projects focused on process optimization, cost savings, and system modernization.
Technology & Solution Providers utilized in this role at ProSync:
- Adobe Systems/Adobe Creative Cloud: Creative software suite (Photoshop, Illustrator, InDesign, Acrobat, etc.) used to design documents, proposals, marketing materials, graphics, and to edit/secure PDFs.
- CallTower: Cloud communications and unified communications as a service (UCaaS) platform for VoIP phones, Teams/Zoom/voice integration, and call routing.
- CCSI/eFax: Service for sending and receiving faxes via email or web portal—used when fax is required for clients, government forms, or contracts.
- eFax: Cloud fax platform used to send and receive faxes electronically via email or web, replacing traditional fax machines.
- Microsoft: Vendor of Windows, Office (Word, Excel, PowerPoint, Outlook), Microsoft 365, Azure, Teams, etc. Used for operating systems, productivity tools, collaboration, and cloud services.
- Pitney Bowes: Mailing and shipping solutions provider (postage meters, mailing software, address validation) used to send physical mail and manage postage.
- Unanet: ERP and project accounting system, especially for government contractors, used for timekeeping, project tracking, billing, cost accounting, and resource management.
- Paycom: Payroll and HR platform used to manage payroll processing, benefits, time and attendance, and HR records.
- Goldfax: Virtual fax solution that integrates with email and multi-function printers, used to send and receive faxes electronically while keeping centralized records.
- Workable: Applicant Tracking System (ATS) used to manage the full hiring lifecycle—job postings, candidate sourcing, interview scheduling, recruiting workflows, compliance tracking, and analytics—supporting efficient, consistent hiring across a dispersed workforce.
- SharePoint Online: Cloud-based collaboration and document management platform used as ProSync’s central hub for storing, organizing, sharing, and securing all HR and corporate documentation, workflows, dashboards, and internal communication resources.
Requirements
- 5–7+ years of progressive HR generalist/manager experience, preferably in government contracting.
- Strong expertise in California employment law is required.
- Experience supporting dispersed/remote workforces across multiple states.
- Proven success in HR compliance, investigations, and risk mitigation.
- Experience with Unanet and Paycom required.
- Demonstrated ability to streamline onboarding and offboarding workflows.
- Strong communication, leadership, and problem‑solving skills.
- Experience supporting DoD/Navy programs highly preferred.
- Ability to manage multiple projects and deadlines in a fast-paced environment.
Benefits
Join PROSYNC and enjoy our great benefits!
Health & Retirement
- We offer a comprehensive Health Benefits package and 401K retirement plan so you can take care of yourself and your family, now and in the future. Other health-related benefits include an employee assistance program for those difficult times or when you need to take care of your mental health.
Education
- Individual growth is a priority at ProSync. Employees are encouraged to take advantage of our company-sponsored continuing education program so they can get their degree or that next certification they need to propel them to the next level.
Work/Life Balance
- A healthy work/life balance is essential for building and executing your work effectively at ProSync, but it’s also necessary to allow you the room to pursue everything else you want to develop in your personal life. We offer generous Paid Time Off and 11 paid holidays a year. ProSync also provides flexible work options that work with your schedule and lifestyle.
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