Miami University, a renowned public institution with a strong commitment to creating an inclusive and effective teaching, learning, research, and working environment, is seeking a highly motivated and customer-focused individual to join our team as a Student Customer Service Coordinator. This role, based in our remote location, offers an exceptional opportunity for professional growth, skill development, and contribution to a dynamic team dedicated to excellence. As a Student Customer Service Coordinator, you will play a pivotal role in ensuring the safety, well-being, and satisfaction of our patrons, embodying the values of approachability, positivity, and professionalism.
This position is designed for a student with a strong passion for customer service, safety, and community engagement. As a first responder to accidents within the building and a key figure in maintaining a clean and safe environment, you will be integral to the daily operations of our facilities. Your responsibilities will include greeting patrons, addressing customer inquiries, performing basic cleaning tasks, and participating in special event setups and operations. The ideal candidate will possess excellent communication skills, a proactive approach to problem-solving, and the ability to work effectively in a team environment.
To be considered for this role, you must possess or be willing to obtain the following certifications within the first 30 days of employment:
Additionally, you should be a current student with a strong academic record, excellent communication and interpersonal skills, and the ability to work up to 20 hours per week, including finding substitutes when unavailable.
While not required, the following qualifications are highly desirable:
To excel in this role, you will need to demonstrate:
At Miami University, we are committed to the growth and development of our staff and students. As a Student Customer Service Coordinator, you will have access to a range of training and development opportunities, including:
Our goal is to provide you with the skills, knowledge, and experience necessary to succeed in your current role and to prepare you for future opportunities, both within and outside the university.
Miami University is a vibrant and inclusive community, dedicated to creating an environment that is conducive to learning, growth, and success. Our campuses are smoke- and tobacco-free, and we are committed to providing a safe and healthy working environment for all employees. As a Student Customer Service Coordinator, you will be part of a dynamic team that values diversity, equity, and inclusion, and is dedicated to providing exceptional service to our patrons.
We offer a competitive hourly rate for this position, as well as a range of benefits, including:
If you are a motivated and customer-focused individual, looking for a challenging and rewarding role in a dynamic and inclusive environment, we encourage you to apply for the position of Student Customer Service Coordinator. This is an exceptional opportunity to join a team dedicated to excellence, to develop your skills and knowledge, and to contribute to the success of Miami University. Don't miss this chance to be part of a vibrant community that values diversity, equity, and inclusion, and is committed to providing exceptional service to our patrons.
If you are ready to take the next step in your career, please submit your application, including your resume and a cover letter, outlining your experience, skills, and qualifications for the role. We look forward to reviewing your application and to welcoming you to our team.
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