About Us
At Affinity Psychological Services, we're more than just a mental health group private practice - we're a community that values diversity, inclusivity, and work-life balance. Our mission is to provide exceptional care to our clients while fostering a supportive and non-micromanaging work environment for our staff. We believe that everyone deserves to thrive in their career, which is why we offer flexible schedules, opportunities for growth, and a culture that celebrates individuality.
Job Summary
We're seeking a highly organized, detail-oriented, and compassionate Administrative Assistant to join our team. As a key member of our support staff, you'll play a vital role in ensuring the smooth operation of our practice. If you're passionate about mental health, have experience in a healthcare setting, and are looking for a dynamic work environment that values your well-being, we encourage you to apply.
Key Responsibilities
As our ideal candidate, you'll be responsible for:
- Managing new client chart set-ups in our Electronic Health Record (EHR) system
- Verifying insurance benefits and communicating them to clients in a clear and concise manner
- Tracking and following up on incomplete client paperwork and documents
- Securing insurance pre-authorizations for all requested services
- Providing exceptional support to clients and clinical staff throughout their time at Affinity
- Serving as a warm, approachable, and knowledgeable voice of the practice in all client communications
- Utilizing digital and electronic software for all office tasks
- Identifying opportunities for improvement and implementing changes to enhance our processes
- Communicating effectively with administrative team members to ensure seamless collaboration
- Completing other tasks as needed to support the success of our practice
Possible Job Duties
While we're open to tailoring your role to your strengths and interests, some possible duties may include:
- Document and spreadsheet creation, such as letters, illustrations, infographics, and information sheets
- Event planning, including research, planning, tracking, and managing all correspondence for professional and casual events
- Referral management, including creating and maintaining a referral database and nurturing relationships with referral partners
- Projects, such as those assigned by our Founder or Practice Manager
- Administrative backup, providing support when team members are away or overwhelmed
- In-office support at one of our multiple office locations (as needed)
Qualifications and Requirements
To be successful in this role, you'll need:
- 1 year of experience in a healthcare setting
- Strong organizational and time management skills
- Excellent communication and interpersonal skills
- Ability to maintain confidentiality and handle sensitive information
- Proficiency in digital and electronic software, including our EHR system
- Flexibility and adaptability in a fast-paced environment
- High school diploma or equivalent required; associate's or bachelor's degree preferred
Preferred Qualifications
While not required, we're particularly interested in candidates with:
- Experience working in a mental health setting
- Knowledge of HIPAA regulations and compliance
- Proficiency in Microsoft Office and Google Suite
- Experience with event planning and coordination
- Strong analytical and problem-solving skills
Benefits and Compensation
As a valued member of our team, you'll enjoy:
- A competitive salary of $16 per hour, paid as a salary
- Flexible hours and the ability to work from anywhere
- Medical, vision, and dental insurance (available only for full-time staff members)
- 401(k) with employer matching
- PTO accrual
- Short-term disability insurance (available only for full-time staff members)
- CEU/training reimbursement after 6 months of employment - $500/yr for full-time employees, $200/yr for part-time (subject to content approval)
- Worker's Compensation Insurance
- Professional headshots
Career Growth and Learning Opportunities
At Affinity Psychological Services, we're committed to helping you grow and develop in your career. As a member of our team, you'll have access to:
- Regular training and professional development opportunities
- Mentorship and coaching from experienced staff members
- Opportunities for advancement and career growth
- A supportive and inclusive work environment that values your well-being and contributions
Work Environment and Company Culture
We're proud of our work environment and company culture, which is built on:
- Flexibility and work-life balance
- Open communication and collaboration
- Respect and inclusivity for all staff members
- A commitment to diversity, equity, and social justice
- A focus on providing exceptional care to our clients
How to Apply
If you're passionate about mental health and are looking for a dynamic work environment that values your well-being, we encourage you to apply. Please send your resume and responses to the following application questions to
[email protected]:
- Please define copay, coinsurance, and deductible.
- What is one example of an action you would likely need to take in order to protect PHI while working remotely for a healthcare organization?
- What are you most proud of?
- Why would you be amazing at this job?
We can't wait to hear from you and discuss how you can become a vital part of our success story!
Apply Now