Job Highlights:
- Start Date: Immediate openings available
- Compensation: Competitive salary of $26/hour
- Location: Dallas, USA (with remote work options)
- Company: American Airlines
- Position: Manager - Pilot Offering and Trading Support Group
We are seeking a highly motivated and experienced Manager to lead our Pilot Offering and Trading Support Group. As a key member of our Flight Department, you will be responsible for ensuring a high-performing Support Group that provides exceptional service to our pilots. If you are a natural leader with a passion for aviation and customer service, we encourage you to apply for this exciting opportunity.
Job Description:
As a Manager - Pilot Offering and Trading Support Group, you will be responsible for hiring, training, leading, and developing a team of support specialists who provide assistance to pilots with questions about pilot scheduling applications. You will also be responsible for supporting the team's efforts in creating a positive work environment while delivering an enhanced customer experience for pilots.
Key Responsibilities:
- Lead and develop a high-performing Support Group to provide exceptional service to pilots
- Ensure all team members have in-depth knowledge of pilot offering and trading applications
- Manage the team to provide cutting-edge pilots with remarkable offering and trading support through various online and in-person channels
- Collaborate with cross-functional teams to drive improvements to pilot scheduling applications
- Monitor and evaluate performance to make improvements or take corrective action
Requirements:
- Bachelor's degree in a relevant field
- 3+ years of experience leading others
- Past pilot scheduling or planning experience
- Strong analytical and problem-solving skills
- Ability to work independently and collaboratively
- Excellent communication and customer service skills
What We Offer:
- Competitive salary of $26/hour
- Comprehensive health benefits (medical, dental, vision, and prescription)
- 401(k) program with company match
- Wellness programs and employee assistance
- Opportunities for career growth and development
- Discounts on hotels, cars, cruises, and more
Join Our Team:
American Airlines is committed to creating a diverse and inclusive workplace where everyone can thrive. We are proud to be an equal opportunity employer and welcome applications from all qualified candidates. If you are a motivated individual who is passionate about aviation and customer service, we encourage you to apply for this exciting opportunity.
Ready to Apply?
If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
Apply Now
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