Launch Your Career in Travel with Our Comprehensive Training Program - No Experience Necessary! We're seeking a highly motivated and resourceful individual to join our Overnight team as a Travel Advisor, working remotely from anywhere. As a key member of our team, you'll provide exceptional travel experiences for our members, handling complex itineraries, and delivering top-notch customer service. Enjoy a competitive salary, comprehensive benefits, and the flexibility to work from the comfort of your own home.
We're looking for a passionate and driven individual to fulfill leisure travel and lifestyle requests on behalf of our members, including complex itineraries for cruises, yacht charters, and private tours worldwide, as well as dining and entertainment requests. As an Overnight Travel Advisor, you'll work closely with our partnered suppliers and preferred hotels to deliver superb member satisfaction, high sales revenue, and repeat usage of our services.
Key Responsibilities:
- Work with members primarily by telephone to understand their travel needs and preferences
- Handle all communication between suppliers to obtain quotes and review details
- Provide quotes via our CRM system and follow up with members to ensure their needs are met
- Handle member payments and arrange external payments through our finance team
- Collaborate with team members to improve processes and stay up-to-date with industry trends
- Represent the company externally at networking events, FAM trips, and trade shows
- Meet monthly KPIs on commission, NPS, and efficiency
Requirements:
- Minimum 2 years of experience in leisure travel, ideally including cruise sales
- GDS experience, preferably Amadeus
- Acute attention to detail and ability to work independently
- Comprehensive knowledge of Office Word, MS Outlook, and excellent English language skills
- Ability to work flexible hours, including nights and weekends
What We Offer:
- Competitive salary and comprehensive benefits package
- 401(k), dental insurance, employee assistance program, and more
- Flexible spending account, health insurance, and health savings account
- Life insurance, paid time off, parental leave, and retirement plan
- Tuition reimbursement and vision insurance
Simple Application Process
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