Key Account Manager - Bay Area

At Kiva Sales & Service (KSS), we’re proud to be at the forefront of California's cannabis distribution industry. As the exclusive distributor for Kiva Confections and a carefully curated portfolio of premium cannabis brands, we ensure that dispensaries across the state have seamless access to the products their customers love. Founded on the principles of quality, reliability, and innovation, we provide unparalleled service through next-day deliveries, expert account management, merchandising support, and a robust logistics network. Every day, our team strives to elevate industry standards while empowering dispensaries to thrive in an ever-evolving market. Joining KSS means becoming part of a company that’s passionate about delivering excellence and driving sustainable growth in the cannabis space.

Job Summary

As a KSS Key Account Manager - Bay Area, you will be asked to increase assortment, develop and close new qualified customers primarily in the San Francisco Bay Area region. The qualified salesperson must be extremely knowledgeable about the product lines, represent honesty, integrity and professionalism, while providing exceptional customer service.

MUST reside in Bay area!!!

This job is for you if...

You have a proven history of increasing revenue and assortment in high-volume, key account customers

You’re interested in a meaningful job at a growing Cannabis company in Oakland where you’ll work on a variety of “deals” at once and be appreciated daily for doing your job well.

You want to sell a real product that contributes to a better world

You like to focus on selling, not supporting customers once they are live.

You have integrity and enjoy running an honest sales process.

You’ve been told (more than once) that you’re scrappy, a progressive, a roll-up-the-sleeves, get stuff done type of person that is organized, honest and thoughtful.

Your friends describe you as trustworthy, loyal and dependable.

You’ve been called an overachiever.

You don’t leave things to chance and rely on your ability to “wing it.” Rather you’re calculated, prepared and take measured risks.

You don’t want to play politics and office games to get ahead.

You have VERY strong conversational communication skills.

You have a way with people.

You like to play on a winning team.)

As a KSS Key Account Manager - San Francisco, you'll...

Grow KSS portfolio assortment and revenue within the region’s largest customer partners

Build and execute comprehensive partnerships and programming with assigned accounts

Travel to dispensaries to present product portfolio to managers and buyers

Assess customer needs, answer questions, and assist with ordering process

Generate and develop pipeline, follow up as necessary

Work closely with brand partners to make new placements and expand brand presence inside assigned accounts

Meet individual goals and collaborate with other territory managers and regional sales manager to successfully meet team goals

Design and execute quarterly business reviews with account base

Manage revenue and distribution targets and reporting for respective territory and identify opportunity and gaps of growth with the current portfolio.

Extensive travel and driving are essential duties and function of this position

What we're looking for...

Associate or Bachelors’ degree in Business, Marketing or equivalent experience required

Minimum of 3 years sales experience in CPG, spirits/wine/beer and/or cannabis is strongly preferred

Demonstrated commitment to excellence and competitive drive

Must be highly organized and detail oriented

Must display excellent customer service skills

Proficiency using Google Suite and Microsoft Office

Experience using distribution ERP is a plus

Must have experience handling high volume incoming calls, emails, text messages

Experience handling high volume sales is required

Must display excellent communication skills, interpersonal, written, and verbal

Enthusiasm for and prior work experience in the cannabis industry is a plus

Experience working with well recognized, premium brand company is strongly preferred

Experience running a territory of 30-50 high-volume, high-touch accounts

Salary plus quarterly bonus. Please note, we consider a number of factors such as internal pay parity, relevant experience/skills, geographic location, etc.

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