We are seeking an experienced and skilled Manager to join our Operations Control team at American Airlines. As a key member of our team, you will be responsible for overseeing and directing the activities of Dispatchers during scheduled and non-scheduled operations, ensuring compliance with American Airlines' operating policies and procedures. This is an exciting opportunity to join a dynamic team and contribute to the success of one of the world's largest airlines.
Job Summary:
- Lead and manage a large and complex organization through coordination with various stakeholders, individual contributors, and frontline team members.
- Monitor potential impact of weather, aircraft mechanical issues, air traffic control requirements, fuel supplies, security issues, labor issues, or other sources of disruption to the overall airline operation.
- Develop and implement strategies to ensure compliance with regulatory requirements, such as OSHA, TSA, FAA, and Department of Transportation.
- Advocate for passenger interests to meet DOT 259 Enhanced Protections for Airline Passengers regulations.
- Identify opportunities for continuous improvement and implement initiatives to reduce costs, gain efficiencies, and enhance customer service and employee experience.
Requirements:
- Bachelor's or graduate degree or equivalent education/experience.
- 3+ years of management experience leading large teams in Technical Operations, Operations Control, Airport Operations, or Cargo, including unionized frontline workgroups.
- Ability to influence others through exceptional communication skills, collaboration, and negotiation skills.
- Ability to be an action-oriented and results-driven leader, with a natural ability to engage employees across different workgroups.
Preferred Qualifications:
- FAA Airline Dispatcher Certificate preferred.
- In-depth knowledge of the airline industry and technical operations, American Airlines' business strategy, company policies and procedures, and collective bargaining agreements.
- Strong technical knowledge of aircraft maintenance procedures, as well as FAA policies, practices, and procedures.
What We Offer:
- Competitive salary and benefits package, including medical, dental, vision, and 401(k) program.
- Opportunities for career growth and professional development.
- A dynamic and inclusive work environment with a diverse team of professionals.
- Access to exclusive employee discounts and perks.
At American Airlines, we are committed to creating a workplace where everyone feels valued, respected, and empowered to be their best self. We invite you to join our team and be a part of our mission to care for people on life's journey.
Apply Now to take the first step towards an exciting and rewarding career with American Airlines.
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