Manager, Platform Engineering

Hi. We’re Hummingbird.

We’re elevating patient access so patients can get healthcare how, when, and where they need it. We partner with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most – caring for patients. By managing patient access as a technology-enabled service, we help health systems stabilize costs and improve patient experience while creating good jobs that attract and retain talent in the industry. Our team of experts is obsessed with the connection between the people, processes, and technology that make healthcare organizations hum. Join us and help build the healthcare experience we want for our communities, our families, and ourselves.

Summary

Responsibilities

About the Role

Build the platform that makes everything else possible, and lead the team that keeps it flying.

As a Manager, Platform Engineering at Hummingbird, you’ll own the people, delivery, and technical direction of the platform engineering team: the team that builds the pipelines, integrations, and AI platform the rest of the organization runs on. When this team is firing, everything else moves faster. You’ll spend most of your day translating strategy into clear plans, removing blockers, making architectural tradeoff decisions, and leading the shift to continuous deployment with AI-native practices at the center.

This team is at an inflection point. Two groups have merged, the mission has sharpened, and the goal line has moved. The person who thrives here finds energy in that kind of moment: reads a group mid-transition, resets expectations clearly, and builds cohesion without waiting for the dust to settle. If that sounds less like a warning and more like an interesting problem, keep reading.

This is a player-coach role. You make calls on scope, sequencing, and architecture, and you build the tools the team needs to succeed. You hold engineers to clear standards, coach them toward growth, and lead the shift to AI-native engineering, not as a future initiative, but as the way the team works now.

What You’ll Do

• Define and maintain architectural standards across data pipelines, application integrations, the semantic data layer, and the SkyNest AI platform, including CI/CD, infrastructure-as-code, observability, and automated testing as the default way the team builds and ships.
• Lead the team’s adoption of AI-native development, including AI-assisted coding, agent-driven automation, and prompt engineering, and establish repeatable patterns for building and operating AI agents that handle routine engineering tasks.
• Manage capacity planning and delivery cadence across concurrent workstreams, making clear calls on scope, sequencing, and tradeoffs, and keeping delivery moving by removing blockers and communicating changes clearly.
• Deploy Strike Teams against net-new, high-value projects, document the pattern, and hand it off to the broader team.
• Review architectural decisions across workstreams, making calls or escalating tradeoffs that affect platform stability or long-term maintainability.
• Build bench depth through Strike Team rotations and real-project embedding, identify capability gaps, and address them through targeted assignments, coaching, and direct feedback.
• Own day-to-day technical decisions at the boundary between Platform Engineering and peer functions, including Security & Infrastructure and Enterprise Applications, without requiring escalation.
• Serve as the technical voice of the team in cross-functional planning conversations, and hold the team accountable to commitments made in those conversations.
• Run performance processes for your team, including regular 1:1s, formal reviews, onboarding, and performance improvement actions, and foster growth through coaching and real-project opportunities.
• Translate strategy into team-level plans, priorities, and commitments, and communicate platform constraints, risks, and dependencies clearly to peer engineering leads and to the VP.
• Contribute hands-on development work alongside the team, including building internal tooling and infrastructure, as a normal part of how this team operates at every level.

The Details

Employment Eligibility: Candidates must be legally authorized to work in the United States without sponsorship

Work Location: Remote. You must work from a location within the United States with consistent Internet service

Work Type: Full-time

Compensation: Expected range is $141,000 – $184,000. New hires usually start between $141,000 – $170,000, depending on experience and internal equity.

Benefits: Comprehensive medical, dental, and vision coverage; paid time off; 401(k); parental leave; career development support; and more

Travel: 2–3 trips per year for client meetings, training or conferences, or internal strategy sessions

Required & Desired Skills

What You’ll Bring

• 4 to 6+ years of experience in software or platform engineering, including 1 to 2+ years leading people or projects, with a proven track record of driving team delivery, quality, and outcomes.
• Demonstrated ability to lead a team through change, whether a merger, a shifting mission, or a significant practice reset, building cohesion and resetting expectations without waiting for the dust to settle.
• Credibility to manage and coach engineers at or near the principal level, with the technical depth to hold the bar and the people skills to earn their trust.
• Strong coaching, prioritization, and problem-solving skills in moderately ambiguous environments, with a demonstrated ability to turn strategy into team-level plans and hold engineers to clear performance expectations.
• Track record setting and enforcing architectural standards across a platform, including CI/CD, infrastructure-as-code, and observability, and a history of leading teams through tooling or practice changes.
• Proficiency with modern data pipeline architecture and application integration patterns.
• Hands-on experience using AI-powered development tools, such as Claude, Cursor, Copilot, or similar, to build or ship something real, and the ability to bring that experience to a team as the way the team works, not a future goal.
• Experience running small, high-velocity project teams and transitioning their outputs into broader team practice.
• Strong communication and alignment skills across both technical and non-technical stakeholders, including senior leadership.

Nice to Have

• Experience hiring, onboarding, or shaping team workflows in a platform or data engineering context.
• Evidence of improving team consistency, quality, or efficiency through architectural changes, tooling upgrades, or process improvements.
• Prior experience in a healthcare technology or similarly regulated environment, or comfort working in a start-up or rapidly growing environment.

What Helps You Shine

• Please note that we use both your resume and your written and oral communication throughout the hiring process to understand your fit for this role.
• Thoughtful, clear responses help us see your attention to detail, your professionalism, and your ability to communicate with care, all skills that are essential for success on our team.

Expectations for Focus & Presence

• To support patients and each other, this role requires your full attention during scheduled work hours. Our Outside Employment Policy doesn’t allow overlapping work or “job stacking,” so any outside work must happen fully outside your Hummingbird schedule.
• We value connection, teamwork, and being present, which is what keeps our patients safe and our team supported. If that’s what you’re looking for, you’ll feel at home here. If you’re hoping to hold another job during the same hours, this job won’t be the best match.

Growth at Hummingbird

This role is a key step in building out our platform engineering function and the leadership layer that supports it. You’ll start with a team of engineers in active growth mode and real ownership of delivery from day one. As the team scales toward 10 and beyond, the complexity of this role grows with it, including the likelihood of a peer manager hire down the line. We want someone here who wants to help build that future, not just manage the present. At Hummingbird, we believe good jobs should lead somewhere, and that starts here.

The Hummingbird Approach
We value a team that brings diverse perspectives and experiences to the work we do. While there are many ways to do this, people who are successful at Hummingbird:

• Lead with Respect by valuing kindness and working to actively foster an environment of inclusion and respect.
• Embrace Growth and seek out learning and growth for themselves and support those around them in their growth journey. They bring curiosity and an openness to innovation to all their interactions.
• Bring a Win Together mentality by approaching conflict directly, listening carefully, and seeking to understand. They problem-solve with the goal of finding successes, not trade-offs, for all involved.

Equal Opportunity Statement
Hummingbird Healthcare is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. We value the talents of individuals from all backgrounds and actively seek a diverse workforce.

Our mission is to provide a fair and inclusive recruitment process for everyone, and reasonable accommodations are available to any applicant who may need them. Please reach out to [email protected] to request accommodations and we’d be happy to chat.

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