Company Description
AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow [redacted] on Twitter, Facebook, Instagram, YouTube and LinkedIn.
Job Description
The National Business Manager, Reimbursement Business Advisors (RBA), Botox and Eye Care is responsible for ensuring that the RBA team has the appropriate resources, support, and information to deliver on patient and franchise expectations. In addition, the National Business Manager (NBM) assists in identifying and leading strategic initiatives for the field and identifies opportunities to improve overall field activities, communications… and operations. An ability to work cross functionally, influence without authority, and manage multiple projects simultaneously with a strong attention to detail and project management is critical to the role’s success.
Job Responsibilities:
• Serve as the primary contact and build strong internal/external relationships amongst cross-functional groups and partners (Patient Services, Abbvie Access Support (AAS), vendors, Legal, OEC, BTS, FFE, CA&O) to ensure integration and execution of business strategies.
• Develop, implement, and maintain communication strategy and structure to ensure the field team is educated and aware of appropriate information
• Work with internal operations partners to manage platform including updates and resulting analytics for RBA team.
• Ensure coordination with all cross-franchise partners that creates seamless training and execution of new resources, reporting tools or process changes. Collaborate with the training department to coordinate execution of product and systems training. Clarify and integrate marketing strategies to be customized to reflect the patient insights associated with each disease state.
• Working with MABI, DRBA’s, HUB vendors to ensure both in-house and field-based teams have relevant, timely, and accurate data points and KPIs.
• Coordinate all aspects of business meetings and National Meetings for the RBA team, including site selection, contracting, logistics, and agendas.
• Collaborate to develop KPIs, ensure reporting systems are in place and provide monthly performance updates to the DRBA’s.
• This position is also responsible for developing and executing a feedback mechanism from internal team members to assess the effectiveness of the program, gain insights on process improvements and coordinate with cross functional teams to implement program enhancements.
• Enhance RBA culture through initiatives designed to make this the very best place to work. Communicating program changes consistently to teams and finding ways to recognize important program events and milestones
• Collaborate with the training department to develop materials that integrate marketing strategies and are customized to reflect the needs of the RBA team both for initial and ongoing training.
• Support the RBA team through field travel to gain insights into RBA activities, challenges, and opportunities.
• Leads strategic initiatives (pilots, new programs, brand/product expansions).
• Manages escalations from other field teams, coordinating compliant and prompt response.
• Coordinates the onboarding process for all new hires, ensure training, IT, and systems are aligned and operational.
• Manage projects and initiatives within identified time and budget parameters.
• Travel up to 75%+ of the time. Field-based
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hr day) is required
This role can be based anywhere in the United States.
Qualifications
Qualifications:
• Bachelor’s Degree
• 5+ years of management, marketing, leadership, or field operations experience
• Excellent communication (oral, written, and presentation) and interpersonal skills
• Strong project management skills, attention to detail, analytical capability, execution, and follow-through
• Ability to work independently and negotiate with all levels in a highly matrixed organization.
• Proven ability to identify, address, and influence stakeholder needs
• Proven ability to distill complex information into concise and impactful messages/presentations. Fully competent in MS Office (Word, Excel, PPT)
Preferred Qualifications:
• MBA preferred
• Demonstrated expertise and understanding of the medical benefit landscape.
• Field operations experience
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our short-term incentive programs.
• This job is eligible to participate in our long-term incentive programs
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status. US & Puerto Rico only – to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
