International Baccalaureate is focused on transforming educator practice to impact student learning. The PL Content Operations Coordinator plays a pivotal role in implementing professional learning content into their platforms, ensuring educators have access to up-to-date resources and supporting the administration of these platforms.
Responsibilities
- Responsible for the timely and accurate implementation of content (product) into the PL platform(s)
- Works collaboratively with platform content admins to determine the level of effort for product launch to ensure efficient planning
- Identifies and implements efficiencies to scale the implementation of platform products
- Liaises with the PL team to understand new PD products and project a timeline for integrating materials onto their respective platform(s)
- Collaborates with PL team members on new prototypes for products built in PL platforms. Keeps abreast of advances in technology
- Works in collaboration with IB Exchange and PL senior management to ensure taxonomy and vocabulary for meta-tags is up-to-date , distributed to team and applied accurately in the implementation of product
- Ensures databases are regularly reviewed
- Ensures a high level of service is provided through correspondence and investigation of matters arising related to functioning/availability of published platform content
- Understanding and documentation of the tools/systems/processes necessary to build, implement, and store content related to IB Exchange and other PL platforms (e.g. use of DAM, Canopy, SharePoint, Muse, and URL redirectors)
- Participates in intake meetings for team requests for implementation support as needed to promote understanding and clarity in the requests and requirements
- Works successfully independently and collaboratively as part of an interdependent team
- Develops and runs implementation tests prior to publishing products to ensure product integrity
Skills
- Experience building, integrating, and testing multiple-types content within an LMX
- Understanding of LMX configurations and User Experience/UI
- Experience working with data tagging and online content management systems
- Proactively lead and communicate updates/changes/downtimes to stakeholders
- A relevant qualification at degree level
- High degree of numeracy and literacy
- Knowledge of taxonomy, meta data, meta data mapping, and tagging
- Knowledge of process workflows, content labelling and governance
- Understanding of interoperability with other systems and content platforms and how back-end changes reflect on the front-end
- Familiarity with migrations and engaging in UAT testing
Benefits
- Medical, Dental and Vision Coverage
- Voluntary Benefits, Pet Insurance, FSA, etc.
- Annual Leave, plus 14 Public holidays
- Retirement 401k Plan, 10% contribution
- Paid Parental Leave
- Life assurance 4x annual salary
- Employee Assistance Program
- Excellent continuous professional development
- Health and wellness schemes
- Flexible work arrangements
- And more additional IB sponsored perks
Company Overview
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