NJM Insurance Group is seeking a Property Damage Representative for their General Claims department in Hammonton, NJ. The role involves handling, settling, and closing property damage claims, ensuring a prompt and amicable resolution while verifying coverage and investigating claims.
Responsibilities
- Appropriately handle, settle and close property damage (automobile) claims by bringing a prompt and amicable resolution
- Verify coverage, open claims, contact parties involved
- Verify and investigate information presented by first and third party claimants
- Schedule appraisals or repair facilities, assess related damage
- Contact witnesses, police departments, attorneys or other insurance companies
- Claims are settled and negotiated based on company guidelines and applicable law
Skills
- Customer service experience or experience interacting with the public in a professional setting is required or Bachelor's degree
- Minimum 2 yrs. experience as a Property Damage/Auto Claims Adjuster for Level II
- Minimum 4 yrs. experience as a Property Damage/Auto Claims Adjuster and completion of AIC/CPCU or licensed to adjust claims in Texas or Connecticut for Sr Level
- High school diploma or GED required
- Requires strong oral and written communication skills
- Ability to deliver a high-quality customer service experience while showing empathy and kindness to customers in need
- Multi-tasking, problem-solving and decision-making skills
- Technical aptitude, including a working knowledge with Microsoft Office
- Ability to work in a fast-paced environment
- Ability to juggle multiple priorities and manage time effectively
- Ability to think critically, use resources and seek answers
- Bachelor's degree is a plus
- Knowledge of Claims or Personal Lines area are a plus
Benefits
- 401(k) with employer match up to 8% and additional service-based contributions
- Health, Dental, and Vision insurance
- Life and Disability coverage
- Generous PTO
- Paid Sick Leave
- Paid parental leave in addition to state-mandated leave
- Discretionary bonuses
Company Overview
NJM (New Jersey Manufacturers) is an auto, homeowners, renters, commercial auto, umbrella and workers' compensation insurance providers. It was founded in 1913, and is headquartered in West Trenton, New Jersey, USA, with a workforce of 1001-5000 employees. Its website is https://www.njm.com.
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