Join Sage Homes, a pioneering force in addressing the housing crisis in England, and take on a pivotal leadership role as a Regional Housing Manager. As a strategic and passionate leader, you will drive success in our Housing Operations Team, ensuring seamless customer experiences and thriving communities. With a competitive salary and a flexible, hybrid remote arrangement, this is an exceptional opportunity to make a meaningful impact in the lives of our customers.
About Sage Homes: We are an innovative Blackstone and Regis business that has delivered over 17,000 new homes across England since 2017. Our mission is to make good homes affordable for people who need them, and we are committed to investing in high-quality, sustainable housing solutions.
About the Role: As a Regional Housing Manager, you will lead a high-performing team in ensuring our customers thrive in their homes and neighborhoods. You will provide strategic direction, drive continuous improvements, and oversee the quality and compliance of our homes and communities. With a focus on customer satisfaction, tenancy sustainment, and community development, you will play a key role in shaping our housing strategy and delivering exceptional services.
Key Responsibilities:
- Lead and inspire a regional team to deliver high-performing tenancy and neighborhood management services
- Develop and implement innovative strategies to enhance operational efficiency and customer satisfaction
- Ensure compliance with relevant legislation, regulations, and best practices
- Foster strong relationships with internal and external stakeholders to deliver coordinated and comprehensive services
- Support the delivery of new schemes, ensuring smooth handovers and site inspections
- Oversee tenancy management activities, including tenancy support, fraud prevention, and evictions
- Collaborate with contract managers to ensure service providers meet our high standards
- Ensure compliance with statutory and regulatory requirements, including health and safety checks and safeguarding obligations
About You:
- Significant experience in housing management, tenancy services, or a related field
- Proven ability to manage performance, budgets, and service providers effectively
- Strong knowledge of regulatory and statutory frameworks for housing associations
- Excellent interpersonal skills, with the ability to build trust and rapport with customers, colleagues, and external stakeholders
- A proactive and innovative approach to problem-solving and improving operational performance
- A strong commitment to delivering excellent customer service and supporting customers to thrive in their communities
Qualifications:
- A higher education qualification (e.g., Degree) or CIH/IRPM (or equivalent qualification) and/or substantial relevant experience in the housing sector
- A full, valid UK driving licence and access to a vehicle suitable for business use
What We Offer:
- A competitive salary and flexible, hybrid remote arrangement
- Opportunities for learning and development, including internally and externally delivered development programmes
- A supportive and inclusive workplace culture that values diversity and innovation
- A chance to make a meaningful impact in the lives of our customers and contribute to a thriving team
Ready to Apply?
If you are a motivated individual ready to contribute to a pioneering team, we encourage you to apply now! Apply Now
Apply Now