Note: The job is a remote job and is open to candidates in USA. Point C is a National third-party administrator (TPA) that delivers customized self-funded benefit programs. They are seeking an Account Management Intern to support broker and client relationships, prepare communications, and contribute to client experiences.
Responsibilities
- Support Account Managers in day-to-day client and broker relationship management, serving as a professional point of contact when needed
- Utilize AI tools to accelerate research and create more efficient processes
- Use AI to research client needs and industry trends to support account strategy and client conversations
- Incorporate AI tools into drafting and refining client communications to produce polished deliverables more effectively
- Prepare and assemble client-facing documents including presentations, slide decks, letters, summaries, and renewal materials
- Draft professional correspondence and communications on behalf of clients and the account management team
- Assist in organizing and preparing for client and broker meetings, including agenda development, materials preparation, and follow-up documentation
- Maintain accurate client records, track open items, and support follow-through on account management deliverables
- Represent Point C professionally in all written, verbal, and visual communications with a high standard for quality and presentation
Skills
- Currently a Senior or Graduate student enrolled in a degree program in Business Administration, Marketing, Communications, Healthcare Administration, or a related field
- Strong written and verbal communication skills with a professional, polished presence
- Demonstrated ability to produce high-quality documents, presentations, and correspondence
- Detail-oriented with strong organizational skills and the ability to manage multiple priorities simultaneously
- Ability to work independently, take initiative, and follow through on tasks with minimal supervision
- Proficiency in Microsoft Office Suite, including Word, PowerPoint, and Excel
- Comfortable in a client-facing or relationship-oriented environment; professional demeanor in all interactions
- Comfort using AI tools (such as ChatGPT, Claude, Copilot, or similar) to research, draft, and refine professional content is a plus – we're looking for someone who uses these tools thoughtfully, not just occasionally
- Prior exposure to healthcare, benefits, insurance, or TPA environments is a plus
- Experience supporting account management, sales, or client services functions is a plus
Benefits
- Comprehensive medical, dental, vision, and life insurance coverage
- 401(k) retirement plan with employer match
- Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
- Paid time off (PTO) and disability leave
- Employee Assistance Program (EAP)
Company Overview