Unlock Your Potential with a Career-Defining Role at Avient Corporation! We're seeking a highly skilled and motivated Application Development Technical Service Engineer to join our team, working remotely with flexibility to collaborate with our global network. As a key member of our Fiber-Line business, you will drive success by working with customers to incorporate our engineered fiber products into their applications and manufacturing processes.
At Avient, we're committed to providing a supportive and dynamic work environment where our diverse associates can grow and succeed. Our Great Place to Work culture, values, and benefits make us an employer of choice for top talent. We believe in rewarding talent, and our total rewards package includes a competitive salary and opportunities for professional development.
Job Summary
We're looking for an experienced Application Development Technical Service Engineer to work with new and existing customers in the fiber optic cable (FOC) space in North America. As a technical expert, you will collaborate with customers to optimize their process conditions, work with our R&D and manufacturing teams to develop products that meet customer needs, and support existing customers by troubleshooting issues and resolving complaints.
In this role, you will have the opportunity to develop and manage relationships with customers and industry counterparts, communicate technically complex subjects to diverse audiences, and network with colleagues globally. You will also be responsible for identifying and pursuing new customer and application opportunities, serving as a credible technical expert, and collaborating with other Avient businesses and Corporate Technology.
Responsibilities
- Provide project management for new application developments, including product launch testing plans, data analysis, and technical product specification creation
- Offer technical service support to established and targeted customers, including resolving customer technical issues and complaints
- Collaborate with the commercial team to identify and pursue new customer and application opportunities within our existing customer and market base
- Serve as a credible technical expert at customers, manufacturing partners, and broadly across the FOC and wire and cable industries
- Collaborate with other Avient businesses and Corporate Technology as part of the larger Avient technical community
Requirements
- Bachelor's Degree in Engineering (Mechanical, Chemical, Materials Science, or Textile) or related discipline; Master's or Ph.D. preferred
- At least 5 years' experience in R&D, Application Development, Process Development, and/or Technical Service roles with demonstrated direct customer engagement
- Knowledge of FOC or wire & cable materials and processes, with broad knowledge of materials (polymers and fibers)
- Experience with fiber processing, extrusion, or coating technologies and processes preferred
- Demonstrated capabilities developing and/or troubleshooting complex manufacturing processes
- Complex problem-solving skills with the ability to translate customer needs into achievable technical solutions
What We Offer
- Competitive salary and total rewards package
- Opportunities for professional development and career growth
- Flexible work environment with remote work options
- Collaborative and dynamic work environment with a global network
- Recognition and rewards for outstanding performance
How to Apply
Ready to join our team? Click Apply Now to submit your application. We can't wait to hear from you!
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