Note: The job is a remote job and is open to candidates in USA. Brown & Joseph AR Management, part of ARMStrong Insurance Services, is a leader in debt recovery and financial solutions. They are seeking a Bilingual Call Center Representative to support the audit team by conducting mail, phone, and virtual audits, and interacting with insureds and agents to gather necessary information.
Responsibilities
- Make several calls to insureds and agents daily
- Enter progress notes following each call
- Correspond with policyholders, CPAs, bookkeepers, and agents to gather additional information as needed
Skills
- Strong judgment and critical thinking skills
- Competent use of spreadsheets, word processing, and e-mail
- Excellent communication skills
- Strong writing skills
- Work well in a team environment
- Ability to multitask
- Must have high-speed internet
Benefits
- Benefits package with health, dental, vision, life, and disability coverage options
- 401(k) retirement plan option with company matching
- Generous paid time off policy - start with 18 days per year
- Paid holidays - 7 standard holidays
Company Overview
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