Note: The job is a remote job and is open to candidates in USA. 8am is a professional business platform aiming to empower professionals with innovative technology. They are seeking a Billing Systems Administrator to manage and optimize their core billing platforms, ensuring data integrity and streamlining processes to support revenue operations.
Responsibilities
- Own the administration and optimization of billing systems (Zuora, Stripe), including product catalogs, pricing, subscriptions, invoicing, payments, and revenue workflows
- Ensure data accuracy and integrity across billing platforms, supporting reconciliations, month-end close, and financial reporting
- Manage system configurations, environments (dev/QA/UAT/prod), and user access to support cross-functional teams (Finance, Ops, Customer Success)
- Design and maintain integrations between billing systems, Salesforce, and internal tools, ensuring reliable and scalable data flows
- Troubleshoot system and integration issues, monitor data syncs, and resolve discrepancies across platforms
- Drive automation and process improvements using tools like Workato to streamline billing operations and the customer lifecycle
- Partner with Engineering, Finance, and Operations to enhance systems, support data migrations, and implement scalable, compliant solutions
Skills
- 2+ years of hands-on experience administering billing platforms such as Zuora, Stripe, or similar subscription billing systems
- Strong understanding of subscription billing concepts including pricing models, invoicing, payments, and revenue recognition principles
- Experience building and maintaining integrations between billing systems, Salesforce, and custom-built applications
- Hands-on experience with middleware and automation tools such as Workato (or similar platforms like Zapier, Mulesoft, etc.)
- Experience working with APIs, webhooks, and data integration patterns
- Strong business analysis and functional experience, including requirements gathering, solution design, and deployment to end users
- Strong attention to detail and excellent problem-solving skills
- Strong verbal and written communication skills, with the ability to effectively collaborate with both business and technical teams
- Experience supporting financial operations processes such as billing cycles, reconciliations, and reporting
- Bachelor's degree in computer science, finance, or equivalent work experience
- Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation
Benefits
- Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees.
- We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members.
- Flexible Time Off, paid holidays, and a parental leave program for our new parents.
- Wellness stipends, mental health support, and one-on-one nutrition coaching.
- Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development.
- Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually).
- Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.
Company Overview
Company H1B Sponsorship