Note: The job is a remote job and is open to candidates in USA. Dice is a recruiting company seeking a Business Analyst for their Payments Solutions team. The role involves translating complex payment operations needs into actionable requirements and collaborating with various stakeholders to enhance payment processes and data automation.
Responsibilities
- Support discovery sessions with Payments, Finance, Provider Networks, and Enterprise Applications stakeholders to understand current payment workflows, pain points, and scalability gaps across multiple payment types
- Document as-is and to-be processes for Practice Payments, including funding, calculation, approval, payment file generation, and posting to financial systems
- Support translating business objectives into clear functional requirements, user stories, and acceptance criteria for the technical team (system admins, engineers, integration specialists)
- Support in the definition, creation, and maintenance of detailed data mapping between payment platforms, data automation pipelines, ERP systems, banking files, and reporting environments
- Partner with Enterprise Applications, Data & Analytics, Integration teams, and third-party vendors to specify requirements for APIs, file exchanges, and other integrations that support automated payment runs and reconciliations
- Identify and document data quality rules, validation checks, and exception handling needed to support reliable, scalable automations for Practice Payments
- Create and refine epics/stories in project management tools with complete descriptions, business justification, and clear acceptance criteria; ensure requests are ready for development teams
- Collaborate with technical leads and system administrators to clarify requirements and support estimation and sprint planning
- Coordinate and/or execute UAT test case design, test data setup, and user sign-off to ensure builds meet business and compliance needs before go-live
- Partner with Finance, Payments Operations, Provider Networks, and Accounting to define requirements for reconciliation, financial controls, and auditability across the payment lifecycle (from calculation through settlement and posting)
- Capture requirements for standard and ad-hoc reporting (e.g., payment runs, exceptions, aging, breakage, and correction workflows)
- Ensure that designs support appropriate control points, logs, and data retention to satisfy internal and external audit expectations
- Develop clear documentation (process flows, data diagrams, SOP inputs) to support training and change management for new payment capabilities
- Communicate status, risks, and tradeoffs to stakeholders; help drive issue resolution and decision-making for payment-related scope
- Contribute to broader Payments and Enterprise Applications governance frameworks (e.g., intake, prioritization, release readiness)
Skills
- Strong domain knowledge in value-based care and revenue cycle management (priority over general finance experience)
- Clear and effective communication
- Critical thinking and problem-solving
- Strong documentation skills (process flows, user stories, requirements)
- Experience with process redesign and transformation initiatives
- Familiarity with BI/reporting or dashboarding concepts
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Company Overview